California State University - Fullerton, CA

Job ID: 11194BR

Job Title:
Receptionist (Administrative Support Assistant II)

Appointment Type:

Time Base:

Date Posted:May 9, 2019 Closing Date:
May 23, 2019

Benefits Link:
CSUEU (Unit 2, 5, 7, 9)

Link to Apply Online:

Campus Employment Homepage:

Job Title Receptionist (Administrative Support Assistant II)
Classification Administrative Support Assistant-12 Month-Assistant II
AutoReqId 11194BR
Department HHD-School of Nursing
Sub-Division College of Health and Human Development
Salary Range $2,600 - $4,458 per month
Appointment Type Ongoing
Time Base Full-Time
Work Schedule Monday-Friday, 8:00 AM - 5:00 PM

Job Summary
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

About the Position:
The College of Health and Human Development is provides exemplary education, research, and community outreach related to human health, development, and lifelong well-being. Within the College of Health and Human Development, the School of Nursing is committed to educate and transform nurses to practice in dynamic healthcare environments with diverse populations. We are seeking an exceptional individual to join our team as a Receptionist (Administrative Support Assistant II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under supervision, the Administrative Support Assistant II is responsible for providing general office, clerical, and secretarial support to students, faculty, staff, and community members. Processes mail, maintains files and records, processes documents and records, gathers data, and interacts with and solves problems for work unit customers and staff. Responds to customers via email, telephone, and in person. Uses a variety of office support technology and systems such as word processing and spreadsheet packages to complete assignments. Assists with scheduling meetings and events as needed. This position has administrative and clerical job functions. Administrative roles include providing information to current and prospective students regarding University and School of Nursing (SON) policies and procedures. Troubleshoots questions and problems students encounter. Uses judgment and tact to resolve issues brought to them and refers issues of greater complexity or scope to appropriate SON staff or other university departments. Clerical functions include providing support to the staff and faculty in the School of Nursing with minimal supervision. Manages multiple priorities simultaneously with basic direction and oversight using School of Nursing and University Policies and Procedures as guideline. Coordinates work with other parts of the School of Nursing and other University Departments. Completes projects of moderate scope and complexity with minimal oversight and supervision. Other duties as assigned.

Essential Qualifications
High School diploma or the equivalent and three years of experience in general office, clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills. Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Basic typing and keyboarding skills.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications
Prior clerical support, receptionist, and/or front-line customer service experience answering telephones, filing, word processing, and with data entry. Prior experience working in an academic setting. Project support experience. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Teamwork oriented with the possession of strong organizational and communication skills.

Special Working Conditions
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Hiring Preference On-Campus CSUEU Employees
Application Deadline 23-May-2019