POSTING NUMBER: #19-03-S Statewide
An opportunity currently exists in the New Jersey Office of Homeland Security and Preparedness (NJOHSP) within the unclassified service for applicants who meet the minimum job requirements specified below:
ISSUE DATE: January 10, 2019
CLOSING DATE: January 24, 2019
SALARY: $53,611.76 - $75,900.80
Under the direction of the Information Technology Bureau Chief, this position will support the IT Bureau and the OHSP’s user community in various IT related functions.
Duties include but not limited to:
Managing all technical and operational help desk support to the user community including assisting with user training, conducting new user IT orientation, assisting with setting up users personal and State-issued cell phones and updating inventory listings;
Supporting staff with issue resolution via testing, troubleshooting and expediting when necessary; Maintain and report on software and hardware inventory for the office;
Installing software onto computers, moving equipment when necessary and in coordination with appropriate staff and participating in the setup/removal of employee computer assignment and account creation;
Deploying hardware and software updates and/or upgrades to the user community;
Developing training materials and providing walkthroughs of primary applications utilized by the Office for existing and incoming employees;
Providing supervisor with recommendations and quotes on new hardware purchases (desktop and laptop devices and peripherals);
Performing rotating on-call nights and weekend coverage for the helpdesk issues arising within the office;
Updating, troubleshooting and maintaining SharePoint site collections
Education: Graduation from an accredited college or university with an Associate’s degree in Computer Science or Computer/Information Technology.
Experience: One (1) year of experience in at least one of the following areas: the design and preparation of programs for electronic data processing utilizing current operating systems, modification of systems software and multiprogramming technology; or the development, maintenance, or installation of application programs; or in performing technical support functions within a direct access device environment, or the development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN) environment.
Note: Technical support functions include experience in resolution of online production and/or communications network problems, and/or code modification, testing, and debugging of program modules in an online environment, and/or space allocation and control of direct access storage devices (DASD management).
Note: A Bachelor’s or Master’s degree in Computer Science may be substituted for one (1) year of indicated experience.
SPECIAL NOTE ON SUBSTITUTING EXPERIENCE FOR EDUCATION:
Note: A general Bachelor’s degree from an accredited college or university may be substituted for the Associate’s degree.
Experience in the study of work methods/processes, analysis of varied types of data, design and preparations of systems/programs, operation of multiprogramming computer systems and work in the data processing support areas of input/output control or reliability support may be substituted for the required education on a year–for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience.
Note: Evidence of formal training in Computer Science/Information Technology received at an accredited institution may be submitted with your application for evaluation by the Civil Service Commission for possible credit. These training courses will be examined to see how they compare, both in hours/content, to college courses to which they equate, sixteen (16) training hours being equal to one (1) college credit. In house training courses will not be accepted as meeting this criterion; thus, they will not be evaluated.
License: Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
Resume Note: Eligibility determinations will be based upon information presented in resume only. Applicants who possess foreign degrees (degrees earned outside of the U.S.) are required to provide an evaluation indicating the U.S. equivalency prior to the closing date. Failure to do so will result in your ineligibility.
Interested applicants should submit a cover letter and resume. All submissions must be received no later than close of business on the closing date.
Applicants should be aware that all NJOHSP employees must be a U. S. Citizen due to the fact that they need to be eligible to obtain a Secret or Top Secret Clearance from the federal government. U. S. citizenship is a requirement for obtaining such clearance. Additionally, a criminal and personal background investigation is conducted on all NJOHSP personnel.
In accordance with the New Jersey First Act P.L. 2011 Chapter 70, effective September 1, 2011, new public employees are required to obtain New Jersey residency within one (1) year of employment.
The NJ Office of Homeland Security and Preparedness is an Equal Opportunity Employer and is committed to inclusive hiring and dedicated to diversity in our staff. We strongly encourage people from all groups and communities to apply.