To support Gas Seal Customers both Internal and External Gas Seal Operations in all technical aspects of gas seal / compressor related issues. Ensure that customers are technically supported and that Central Support Team financial targets are commercially supported. Failure analysis and when required Root Cause Analysis (RCA) to identify deficiencies with control systems, etc.
Work with customers (internal & external) & conduct RCA sessions to resolve seal related issues. Supervise seal inspections and generate technical reliability reports. Recommend and follow through seals upgrades and commercial opportunities.
Be able to travel worldwide at short notice with the ability to work in a diverse range of site conditions.
Project manage multiple in parallel jobs to conclusion ensuring appropriate feedback into the organization and to the customer in a timely manner. Commercially aware and can demonstrate high levels of technical understanding.
Capable of conducting site surveys and discussing technical recommendations to improve total reliability. Comfortable with producing and presenting high level presentations and the ability to effectively manage stakeholders.
The ability to identify problems and design/develop resolutions to the customer’s satisfaction. Able to work alongside customers and our supply base to resolve and prevent issues.
Additional duties as assigned
Bachelors’ Degree in Engineering discipline
Must have a valid passport and be able to travel as needed to customer sites up to 30-40% customer sites
Minimum 5 years’ experience required with rotating equipment including failure analysis and an understanding of FEA/CFD and rotor dynamic analysis
Ability to perform complex/increase calculations required
Intermediate use of CSTEDY is preferred
Compiling and writing of technical reports to a high standard
Ability to present information of a technical nature to customers
Project management or similar experience required
Must be able to sit for extend periods of time; a minimum of 2 hours.
Must be able to maneuver to all areas of the office, shop, warehouse, or manufacturing plant
Must be able to lift and carry up to 30 pounds.
Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
Must have the manual dexterity and coordination to operate office equipment.
Must be able to simultaneously manage several objectives, changing priorities and reassign priorities to complete assignments.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Complete all work in a safe manner and follow all safety requirements consistent with supporting the Company’s goals.
Lifting guidelines in accordance with the Manual Lifting Guidelines noted in the Safety Handbook.
Follow all environmental requirements consistent with supporting the company’s environmental performance goals.
Complete, and actively participate in all other EHS training requirements
Work environment is typically considered within a Smiths location during normal or extended business hours to include offices, manufacturing plants and repair facilities. Work environment may also include customer sites including oil well sites, and meeting venues.
The noise level in the work environment is usually loud and approved PPE is required when on the factory floor
It is the policy of John Crane to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, color, religion, gender, sex, sexual orientation, genetic information, marital status, status with regard to public assistance veteran status or any other characteristic protected by federal, state, or local LAW. In addition, John Crane will provide reasonable accommodations for qualified individuals with disabilities.