Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.
More than fifty years ago, a country doctor and a group of forward-thinking residents had a vision for their small towns of Simi and Santa Susana: They would create a special place of healing in the picturesque valley they called home. Today, that place is Adventist Health Simi Valley: Offering a wide range of patient care services such as the Nancy Reagan Breast Center for digital mammography, Emergency Care and Women's and Children's Services and so much more—AHSV is proud to be part of the Adventist Health Southern California Region.
We're looking for someone to join our team as a Risk Analyst who:
Provides support in the management of patient/family concerns and grievances, and negotiation of resolutions between conflicted parties. Operates within ethical constructs and seeks to promote effective communication and relations between staff and patient.
Assists in coordinating the efforts of our law firms investigations. Works with legal counsel to coordinate the investigation, processing, and defense of claims against the facility, and provides to defense attorneys any requested information and documents necessary to prepare testimony in pending litigation. Participates in event investigation and analysis. Works with the Respond Incident and Complaints System including timely data entry and various monthly reports.
Assists Risk Manager with accreditation activities, notification to corporate office of events, survey preparedness, regulatory compliance committee and survey day activities. Provides administrative support for Regulatory Compliance Committee annual FMEA meetings and root cause analysis workgroups. Supports various administration committees and task forces on an as needed basis. Oversees and is responsible for room and equipment scheduling, setup and takedown, preparation of agendas and meeting materials, recording, transcription and distribution of minutes.
Participates in managing claims against the facility. Conducts risk management educational programs, complying with risk management related standards with the objective of enhancing patient safety, promoting patient safety, quality care, and minimizing loss to protect the assets of the facility. Takes responsibility for keeping all office paperwork in an organized manner, ensuring that paperwork is easily retrieved and ensures the Director of Risk Management and the Executive Assistant to the CEO are aware of important items in a timely manner.
Assists with managing unusual occurrence events and reports including data gathering, investigation activities, and follow-up. Triages new events for severity and notifies appropriate department director and/or executive for follow-up. Researches assigned risk management, legal and accreditation topics using various internet and published sources.
Promotes the containment of claims and losses. Assists risk manager in working with Adventist Health, Risk Management personnel regarding new and/or potential claims, notices of intent to commence litigation and/or summons and complaints, and facilitates procurement of necessary claims file documentation. Works independently with customers on property loss reimbursement/replacement for quality of life items.
Performs other job-related duties as assigned.
You'll be successful with the following qualifications:
Associate's/Technical Degree or equivalent combination of education/related experience: Required
Bachelor's Degree: Preferred
Three years risk management experience: Preferred
Three years experience in healthcare setting: Required