Help Desk Specialist
Grand Rapids, MI
M-F 8:30 am-5:30 pm
Alliance Physical Therapy is a leading provider of physical rehabilitation programs and services in over 20 states. Due to growth, we are seeking a Help Desk Specialist for our corporate office in Grand Rapids, Michigan.
The Help Desk Specialist must have excellent customer service and critical thinking skills, as well as a solid technical background to provide technical support to our 1000+ users nationwide. This position will be documenting issues in the ticketing system, handling requests for support via phone, email, and in person, assisting in the implementation of new software applications, and other projects as assigned.
Job Type: Full-time