Job Description
The Applications Systems Analyst’s role is to plan, design, develop, and launch efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve business and/or systems issues in order to maximize the benefit of the IT systems.
General Duties and Responsibilities
Develop an in-depth knowledge of the company’s application portfolio, support tools, and support procedures.
Proactively manage activities to deliver required work on time.
Work with stakeholders to understand and produce documentation that accurately and thoroughly depicts the software requirements and related business processes.
Expeditiously troubleshoot application production issues that resolve the issues without causing additional problems.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Work closely with subject matter experts, IT management, developers and other members of the project team to implement new processes, systems and solutions.
Provide updates on work in progress, work completed, work planned, and issues potentially impacting the on time completion or quality level of work.
Perform systems analysis and functional testing as needed.
Manage and participate on application projects to deliver successful business outcomes.
Complete project responsibilities on time at required quality level. Performance will be measured by timely completion, quality, and quantity of work delivered. All schedule dates should be met except for approved date changes by appropriate manager.
Support all current applications, as well as participating in new application initiatives to replace older applications in newer technologies.
Provide timely support of operational processes as needed. Performance will be measured by the ability to independently support operations to minimize business disruptions.
Occasional evening and weekend work to meet deadlines.
Regular attendance at the worksite is required.
Position Qualifications: Knowledge, Skills and Abilities
Proficiency with Microsoft Office suite is required.
Ability to quickly master new technologies as needed.
Excellent customer service, interpersonal, and communication skills.
Ability to communicate ideas in both technical and user-friendly language.
Ability to conduct research into systems and business process issues as required.
Highly self-motivated and directed.
Keen attention to detail.
Strong organizational, multi-tasking and project management skills.
Proven analytical and creative problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Must be dependable with a stable work history.
Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
Ability to work a flexible schedule, including evenings, weekends and/or holidays.
Ability to be a positive representative of the Company both internally and externally.
Ability to work with respect and cooperation at all times with fellow employees and customers.
Must be committed to working safely at all times.
Experience/Education:
Bachelors degree in Business, Computer Science, Management Information Systems or related field, or equivalent experience is required.
Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems or products.
Experience in the functionality of ETRM related software in a Windows/SQL Server environment is required.
Preferred experience in applications support of the RightAngle.
Exposure to business operations related to upstream and mid-stream energy sectors is required.
Experience in the oil & gas energy sector is required.
Travel:
Up to 10% travel required. Requires the ability to travel to field locations where environment may vary significantly.
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally position, transport and/or move up to 10 pounds.
While performing the duties of this Job, the employee is regularly required to:
Be stationary for long periods of time;
Communicate with and exchange information verbally and in writing;
Move about in an office environment;
Work using repetitive motion.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work requires physical efforts associated with using the computer and phones to access information.
Working Environment:
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is:
The noise level in the work environment is usually quiet to moderate.
This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.
This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the incumbent with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.
