Utilities Coordinator

Zillow Group - Phoenix, AZ3.8

Full-time
About the team
You will join a brand new team that is at the center of Zillow’s effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button.
About the role
Zillow is looking for a Utilities Coordinator to become an important part of its Zillow Offers team, partnering with the investments, renovations, accounting and asset management teams, and collaborating with utility providers and municipalities across the country. You will ensure the timely transition of utility services in and out of Zillow’s name in connection with the acquisition and disposition of single family homes, and will ensure appropriate billing and timely processing of invoices.

You will:
Serve as primary contact with utility companies, municipalities and key partners
Work with accounting on deposits, payments and receivables
Facilitate scheduling process for utility activation/disconnection
Troubleshoot and escalate any roadblocks in the field to ensure timely utility service coordination
Who you are
1-2 years of experience in a coordination, admin or support function
You have a customer-focused attitude
Excellent written and verbal interpersonal skills
High attention-to-detail and ability to multitask opposing priorities
Focused, reliable, and a self-starter with strong critical-thinking skills
Ability to work quickly and accurately in a dynamic environment
Experience at a homebuilder, contractor or real estate investment organization a plus
Get to know us
Zillow Group is owned, fueled and grown by innovators who help people make better, smarter decisions around all things home. We encourage one another at every level, and our efforts are supported by employee-driven, world-class benefits that enable us to enjoy our lives outside the office while building fulfilling careers that impact millions of individuals every day.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.