Office Coordinator - Opt 2

State of Illinois - Cook County, IL3.8

Description of Duties/Essential Functions
Under direction, performs complex and specialized accounting procedures to achieve the service of income withholding orders or to otherwise dispose of delinquency referrals; reviews and analyzes accounts through the comparison of Healthcare & Family Services (HFS) computer records and Clerk of the Court and State Disbursement Unit (SDU) payment records to determine correct delinquency amounts; gathers information and issues notices of delinquency and referrals for accounts in need of adjustment; types various documents; establishes and monitors tracking procedures; travels to various sites to obtain child support information.

Minimum Requirements
Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college; or, completion of high school and two years of related office experience or two years of independent business experience. Requires extensive knowledge of office practices, procedures, and programs; requires extensive knowledge of composition, grammar, spelling, and punctuation. Requires the ability to type accurately at 30 words per minute. Requires the ability to travel.

Work Hours & Location/Agency Contact
Work Shift: 8:30a.m. - 5:00p.m.

Division of Child Support Services
CSS - Statewide Field Account Resolution Ops (53)
Cook Account Maintenance Unit
36 South Wabash Avenue
Chicago, IL 60603 (Cook County)

Agency Contact:
Division of Child Support Services
509 South 6th Street
Springfield, IL 62701
Work Phone: (217) 557-3900
FAx:(217) 524-3960 FAX

How to Apply
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).

Additional Documentation for Office Coordinator:
Option 2 - Typing

Class Specification (Download PDF reader)
Additional Title and Exam Information (Download PDF reader)
Test Information Guide (Download PDF reader)

These documents are in PDF format and can be viewed using Adobe Reader.

NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.