Data Engineer - Analytics - 18123100
Hill-Rom is a $2.7B leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, surgical products and information technology solutions. Hill-Rom's comprehensive product and service offerings are used by health care providers across the health care continuum and around the world in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care.
The QA/RA Engineer - Metrics will manage key corporate metrics to drive business decisions and implement sound data-driven business solutions with an emphasis on quality system compliance. The primary function is to lead Hill-Rom’s global efforts to collect, analyze, and track the resolution of key data related to entity quality and performance indicators by interfacing with key business partners across the corporation. The incumbent will manage a dashboard of Key Performance Indicators for Executive Management that provides consistent timely analysis and publication of quality and key performance indicator metrics. Trend analysis will be performed to identify and mitigate critical quality issues along with the corresponding level of risk. The incumbent will promote a culture that Quality Matters to everyone in the corporation.
ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned:
Manage the evaluation of quality systems to determine how metrics and measures can be used to drive business decisions.
Provide leadership to monitoring and analyzing key elements of quality performance to identify product and process quality trends, quality system integrity and compliance with internal, as well as external standards and guidelines. Intervene when necessary to implement solutions and drive continuous improvement.
Lead the Quality Improvement Program for Hill-Rom including identifying state-of-the-art quality standards and practices; quality system planning and implementation; and influencing strategic planning.
Manage defined KPI’s/other metrics to identify process efficiency and improvement items.
Coordinate Executive Management Review and quality scorecards.
Recommend goals and objectives for quality performance as part of annual and long range business plans.
Manage a set of best practices on what Hill-Rom should consider when defining quality system outcomes/best practices based on proven successes within the medical device industry.
Lead the review of quality process issues and determine the best solution approach using a combination of people training, transformation, process updates, service improvements or technology changes.
Provide oversight to the development of queries and reports from various data sources and data warehouse activities.
Ensuring standardization, harmonization and reuse of information across the global corporation.
Support the escalation process when compliance issues cannot be resolved at the local level.
Provide training and support to department staff and business users on the use of metrics.
Must possess sound knowledge of analytical data interpretation and trending tools.
Must be articulate in both verbal and written communication skills, including strong questioning and listening skills and ability to look beyond obvious answers and understand the impact on other areas.
Ability to understand and apply mathematical concepts especially as they relate to statistics and trending.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Proven presentation skills are required.
Must be adept at independent decision-making.
Strong leadership skills, strong interpersonal skills, and the ability to deal effectively with system users, is required.
Strong data analysis skills and creativity in identifying new opportunities and evaluating alternatives is required.
The proven ability to prioritize and manage multiple projects and meet deadlines is required.
Must have the capability of developing effective working relationships with staff at all levels in the organization.
Willing to travel (5%-10%) as business responsibilities require.
EDUCATION AND/OR EXPERIENCE:
Bachelors degree in a business or technical discipline or relevant experience
Knowledge of Quality Systems, Business Process Management and Process Improvement is preferred.
Experience in statistical analysis is required (the ability to understand and apply data to the business is extremely important).
Experience with the creation and ability to influence business processes using KPIs and metrics is required.
Must be capable of working on several projects concurrently under tight deadlines and be able to prioritize to meet organizational goals, with attention to regulatory requirements.
Demonstrated proficiency with Microsoft systems (Excel, PowerPoint, Word, Access, Project, SharePoint); Cognos BI; Minitab; SAP and JD Edwards is preferred
Hill-Rom is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity
Primary Location: United States-Indiana-Batesville
Other Locations: United States-Illinois-Chicago, IL
Travel: Yes, 10 % of the Time
Posting Entity: Hill-Rom