The Dispensary Agent has integrity, customer service skills and knowledge to serve and guide patients in a retail environment with the goal of an ensuring an excellent patient experience.
Essential Duties and Responsibilities:
Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
Processing customers' payments using the dispensary's Point of Sale (POS) system.
Ensuring that the dispensary is always clean and well-organized.
Educating customers on the safe use of their selected cannabis products.
Correctly weighing, packaging, and labeling cannabis products as required.
Checking customers' identification documents to verify that they are of legal age.
Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
Ensure the safety and satisfaction of both the patients and employees.
Greet patients in welcoming manner.
Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge.
Maintain in-depth knowledge of the current medical cannabis law, industry trends, and regulations, and communicate changes to staff and patients.
Must be able to work nights and weekends.
Must have experience in healthcare or related health science field required.
Previous experience in a dispensary or cannabis production setting preferred.
1-2 years experience in customer service required
Ability to answer patient questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.
Excellent communication and problem-solving skills
Be able to represent the gLeaf Brand
Exceptional customer service skills.
The ability to concentrate on a task for significant periods of time.
Wrist/finger speed; ability to make fast, simple, repetitive movements of the fingers, hands, and wrists.
Move, stand, and sit for extended periods of time
Lift and carry packages that weigh up to 50 lbs.
Green Leaf (gLeaf) is a multi-state, vertically integrated operation, leading the cannabis industry in the production and sales of high quality medicine.
We currently have an exciting opportunity for a talented and passionate Budtender to join our team! The current opening is for our Ohio Dispensary.
This candidate must have excellent customer service skills and knowledge to serve and guide patients in a retail environment with the goal of an ensuring an excellent patient experience.