Afni is a leading global customer service provider that's been around for more than 80 years! We’re growing in Tucson and would love to have you join us! We have a fun team in Tucson, where you can make friends, do meaningful work in a professional environment and grow your career!
Our clients are industry leading brand names and we’re currently hiring positions on 5 of our busy teams to serve their customers. All of our positions handle inbound contacts only. We don’t do outbound calling or telemarketing. Here’s what we have open at our 7810 E Escalante Road, Tucson location.
- Inbound Cell Phone Telesales Team. $12 per hour base pay + top dollar commissions - our best agents earn over $17 per hour! You'll interact with customers of a leading nationwide cell phone company, answerwing questions, and upsell products and services. We have both phone and web chat positions available! No high-pressure sales tactics, you just need to enjoy building connections with customers to close the sale and place the order! In addition to the commissions, we have super cool prize contests and other incentives!
- Cable TV & Internet Team. $11 per hour + uncapped commissions, with our best agents earning over $15 per hour! You'll talk with customers of a leading nationwide cable tv and internet service provider. No high-pressure sales tactics just help current cable tv and internet customers with their questions, then share other related products and services. This is a really fun team to be a part of with daily contests, incentives, and recognition!
- Business-to-Business Service Team. We’re looking for professionals for our Business-To-Business Customer Service team to work Monday through Friday, between the hours of 5am and 7pm, and no weekends!Starting pay is $12.50 per hour + bonus - our best agents earn more than $450 from monthly bonuses. As an Inbound Business-to-Business Call Center agent, you'll talk with customers of a nationwide phone service provider. You just need to enjoy building connections with customers and resolving problems they are experiencing with their business phone lines. Plus, you’ll learn valuable business to business service skills to advance your career.
- Credit Card Team. $13.50 per hour base pay + uncapped commissions, with top agents earning over $18 per hour total. As an Inbound Call Center Sales Representative, you'll interact with credit card customers of a leading card issuer to answer questions, retain, and upsell services. Like our other inbound sales and service teams, we have contests, prizes, and a lot of fun on this team every day!
- Service team. No sales required on our service team, you just need to enjoy engaging with and helping customers with questions about their cellular phone service. If you have some basic computer experience, we’ll train you on the rest. $13 per hour plus bonus. While this program doesn’t have commission, we do reward performance and quality with an extra $0.50 to $1.50 per hour bonus. This team also offers nearly unlimited overtime opportunities where you can earn $19.50 per hour for some extra money. It’s a very busy and fun group with lots of food events and recognition.
Afni is a great company, here’s what you get :
- Full time. 40 hours per week schedule with overtime opportunities
- Job stability. We’ve been doing this work in Tucson for over 20 years!
- Training. Extensive paid product and sales training!
- Great Paid time off. You’ll get 10 days during your first year, plus 7 paid holidays!
- Medical, dental & vision insurance with premiums partly paid by the company!
- College tuition. Reimbursement up to $3,000 annually! We also have options to work around your school schedule!
- Career Opportunities. Most of our support and leadership staff started as Sales or Service agents!
- Great Workplace. Busy, positive, and professional office environment, where you can dress casually and have fun!
- Top Compensation. Annual performance reviews and raises, and very achievable bonus programs.
We have a limited number of openings so apply soon to be scheduled for an interview, and be sure to check out our Facebook page, and if you know a friend or family member looking for a great job, send them our way!
Job Type: Full-time
Salary: $11.00 to $13.50 /hour