Patient Safety Assistant

Henry Ford Health System - Clinton Township, MI3.9

The Patient Safety Assistant (PSA) will provide a safe environment for the patient under the direction of the Registered Nurse. Tasks include patient observation, assisting with feeding, bathing, toileting, ambulating, engaging in activities that the patient enjoys i.e. reading, playing cards, etc., and companionship. The PSA will maintain a commitment to the philosophy, mission, and values of the Henry Ford Health System (HFHS).

1. Receives report from the registered nurse as well as the previous sitter assigned to the patient. The patient will be visually observed at all times, including accompanying the patient to the bathroom and remaining with the patient when visitors are present. The PSA will notify (via call system) the RN when family/visitors arrive.

2. Provides constant observation of the patient and timely notification to the RN of patient behavior that may lead to unintended elopement, fall, or harm to themselves or others. Immediately reports to the RN any changes(s) in physical condition from initial report.

  • Must remain with the patient during the entire shift until scheduled relief arrives.
  • Accompanies patient off floor for scheduled appointments, tests, and procedures only.
  • Communicates effectively and appropriately with patients, families, nursing staff, physicians, etc.
  • Responds and reacts to emergent situations in a calm and controlled manner in accordance with hospital policy and procedure.
  • Assists the patient with contacting hospital staff, television channel selections, letter writing, and using telephone.
  • Maintains core customer service skills and communication when challenged by agitated, delusional, or confused patients.
  • Provide companionship to the patient and participate in activities such as reading to the patient, conversing, and playing cards.
3. Responsible for observation, setting up of tray for meals and assisting patient with eating as directed by the patient’s assigned RN. The PSA will assist unit staff with bathing and toileting. The PSA will assist patient with ambulating and positioning as directed by the patient’s assigned RN.

4. The PSA will report any observations related to the patient’s condition to the responsible RN via the call light system while remaining with the patient.

5. PSAs may be assigned to observe/attend to more than one patient in the same room/area. This determination will be made by the Nurse Leadership and will be based on the patient’s condition.

6. Submit necessary documentation (i.e. PSA report sheets, room checks, etc.) to designated location/person, after signature by the responsible RN per business unit process.

7. SUICIDE PRECAUTIONS ONLY— The PSA will assist the registered nurse in keeping the patient’s room free of objects that could potentially be harmful. Sharp objects such as razors, scissors, knives, glass bottles and mirrors are to be removed. Patient care items with potential for harm must be removed and the RN notified. The PSA must keep in constant eye contact with the patient.

8. PSAs are not to engage in any personal activities such as homework. Use of personal cellular phones, iPods, or other electronic equipment is prohibited. Use of ear buds is prohibited. PSAs may engage in light reading when the patient is sleeping.

This position has a flat rate of pay of $11.12.

High school diploma or G.E.D. equivalent.

Successful completion of BLS Heartsaver during orientation.
Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

care systems, is a national leader in clinical care, research and education. The system includes

the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

network and many other health-related entities throughout southeast Michigan, providing a

full continuum of care. In 2015, Henry Ford provided $299 million in uncompensated care.

The health system also is a major economic driver in Michigan and employs more than 24,600

employees. Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient. The

health system is led by President and CEO Wright Lassiter III. To learn more, visit

Whether it's offering a new medical option, helping you make healthier lifestyle choices or

making the employee enrollment selection experience easier, it's all about choice. Henry

Ford Health System has a new approach for its employee benefits program - My Choice

Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

dozens of options for all of our employees including compensation, benefits, work/life balance

and learning - options that enhance your career and add value to your personal life. As an

employee you are provided access to Retirement Programs, an Employee Assistance Program

(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness

and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other

benefits and services.

Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.