Summary of Role :
The Business Operations team is a key position within the WW Sales Operations and Customer Service Organization. The Business Ops team lead by the Director of Business Operations, will work with WW Sales, Planning, Finance, IT, etc. on driving processes related to all aspects of servicing our customer base as well be the group that is the link between Sales and internal teams as needed. The role includes but not limited to driving NWR processes and collection, EOL activities, etc. The Team will also drive process improvements for the Sales and Sales Operations teams, host Executive level meetings to present related data or drive decisions as needed.
Essential Responsibilities :
Drive process improvements for the Sales, Sales operations and Customer Service teams.
Coordinate all EOL activities with the Fab and Sales teams.
Ensure Sales teams are actively managing aged inventory/customer holds. Focal point with SCM inventory team to drive sales actions.
Drive process and standards to collect NWR revenue for wafer services - expedites, small lots, storage etc.
Deliver high quality slides containing data driven recommendations for Executive Management meetings.
Improve Data analytics for Sales Ops KPIs and deliver data driven analysis as needed.
Perform all activities in a safe ad responsible manner and support all Environmental, Health, Safety & Security requirements and programs
Required Qualifications :
Bachelor’s in Business, Supply Chain, Engineering, Technology or Related Discipline
5 or More Years Relevant Experience
Travel Requirements: <25% of Travel
Language Fluency: English (Written & Verbal)
Master’s in Business, Supply Chain, Engineering, Technology or Related Discipline
Knowledge in Semiconductor Industry, preferably in the Supply Chain or Operations Division
Experience working with large teams across multiple organization
Experience working in a matrix organization
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An offer of employment with GLOBALFOUNDRIES is conditioned upon the successful completion of a background check and drug screen, as applicable and subject to applicable laws and regulations.
GLOBALFOUNDRIES is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GLOBALFOUNDRIES goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.
Procedure: All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law.