Work Hour Schedule:
Monday, Tuesday, Thursday, Friday 3PM-7PM
Wednesday 9AM- 7PM
Answers incoming telephone calls, determining the purpose of the call and directs the
call to appropriate personnel or department.
Takes and delivers phone messages or transfers calls to voice mail when appropriate
personnel are unavailable.
Answers general questions about the Community and provides callers with address,
directions, and other information.
Elmcroft Senior Living Receptionist Job Description Revised June 2016
Welcomes all on-site family members and visitors including vendors, clients and job
candidates, determines nature of business and announces visitors to appropriate
Performs administrative support functions such as typing, filing and photocopying to
meet the needs of the Community.
Assists with the completion of orientation and training requirements as outlined by state
regulations and Elmcroft policies and procedures.
Operates personal computer and standard office equipment including photo copier, fax
machine, multi-line phone, etc.
Receives sorts and distributes mail as needed.
Assists other departments as needed including Marketing, Dining Services, Activities,
Assists with other duties as assigned.
Demonstrates an understanding of compliance and ethics program policies and
Completes all mandatory compliance, HIPAA and state and federal regulatory training as
Maintains appropriate degree of confidentiality.
Performs other duties as assigned and which relate to the success of Elmcroft and the
Care, Comfort, and Happiness of our residents.
High school diploma or general education degree (GED); or two to three months related
experience and/or training; or equivalent combination of education and experience. A
general understanding of clerical office functions and strong organizational skills
required. Strong data entry skills and basic computer skills. Must have an excellent
working knowledge of all Microsoft Office products. Ability to work efficiently in a fastpaced,
multi-tasking, deadline-driven environment. Excellent follow-up and
Job Type: Part-time