Full Job Description
How You'll Make a Difference:
Telephonically facilitates the effective and efficient utilization of organizational and clinical resources to assist employers in case management of their injured employees and to promote quality and cost effective outcomes. Assesses, plans, implements, coordinates, monitors, evaluates and documents the options and services required to meet an employee's occupational health needs. Ensures employees are progressing through recovery toward return to work in a timely manner. Actively manages the case and helps remove obstacles to the injured employee's recovery. Pulls together information from various providers to create a comprehensive view of patient's response to treatment. Acts as an employer liaison, which includes interpreting medical results in a way that is understandable to the employer and the injured employee.
Serves as an educator and resource to the employer and injured employee, which includes but not limited to providing health education to enhance the understanding of conditions, treatments and/or procedures and interpreting the care plan and medical results.
Uses nursing assessment and clinical reasoning skills to assess patient's medical history, current conditions, and response to treatment to develop a plan of care that helps patient progress reasonably through recovery to reach end of healing and return to work. Collaborates with multidisciplinary team and other departments to develop plan of care. If patient is unable to return to work, uses clinical judgment to provide recommendations for disposition, partnering with the physician.
Coordinates timely, seamless, evidenced based care across the care continuum resulting in best patient outcomes. Ensures smooth transitions between care settings. Uses nursing expertise to help patient navigate through subsequent treatment and follow up.
Supports the patient and family by providing education, addressing psychosocial needs, advocating, providing continuity of care and identifying barriers to care.
Collaborates with providers regularly and ongoing regarding patient care plan. Makes suggestions in expediting care and makes modification to a tentative plan on a timely basis, if necessary.
Facilitates communications between and negotiates with the patient/family, physicians, nurses, dietary, rehabilitation, and other disciplines that need to collaborate to provide care for the patient.
Identifies, evaluates, and acts to resolve any potential barriers to delivery of care and a timely and appropriate discharge.
Collects accurate data on outcomes and resource utilization issues and facilitates reporting of utilization monitoring/review activities to the appropriate committees/persons.
Works closely with the medical staff, hospital departments and ancillary services in expediting care delivery and appropriate documentation to avoid delays in timely service provision. Validates care that is provided.
Promotes effective professional relationships with physicians, other department members and hospital staff; facilitates problem solving, as appropriate.
What it Will Take:
Licenses & Certifications
Registered Nurse license issued by the state of WI
Degree in Nursing.
Required Functional Experience
Typically requires 3 years of experience in clinical nursing. Worker's Comp experience is a must.
Knowledge, Skills & Abilities
Position requires working knowledge of the components of quality and patient care needs specifically related to injury care management and knowledge of workers compensation. Excellent analytical and interpersonal communication skills necessary to negotiate with families, patient, physicians and third party payers for optimum plan. Demonstrated ability to work well with physicians and other professionals in a direct and positive manner. Demonstrated ability to take the initiative in responding to employers, communicating with providers to create a clear and concise picture of the injured employee's recovery process. Must have the ability to make suggestions on interventions that will expedite employee's return to work. Intermediate computer skills including experience in using Microsoft Office (Excel, PowerPoint and Word) or similar products.
Monday- Friday 7am -5pm
Travel to different sites: Green Bay, Manitowoc or Marinette
3237 Voyager Dr
Green Bay, WI
At Aurora Health Care:
We pride ourselves on taking care of our people. And not just our patients—we mean you, too. We help each other live well. When you work at Aurora, you get the chance to work with a dedicated team that’s as passionate about the work as you are. Here, you’ll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment. But more than that, you have the opportunity to change lives—including your own.
Diversity and inclusion matters at Aurora. We celebrate our differences and nurture an environment where everyone feels included. We know that when we reflect the communities we serve, when we embrace differences and bring our whole selves to work every day, we are working as one to build a healthier tomorrow for everyone. Aurora supports a safe, healthy and drug-free work environment through criminal background checks and pre-employment drug testing. We maintain a smoke-free environment at all our locations. We are an equal opportunity employer.