IT Engineer

Gyrfalcon Technology, Inc. - Milpitas, CA



  • Provide technical support for systems and end users and resolve issues as they arise remotely, over the phone and on-site.
  • Document assets, configurations, processes, and other critical information and maintain records.
  • Configure and deploy systems, applications and services.
  • Perform routine maintenance on servers, workstations, and network equipment.
  • maintain security standards and adhere to evolving best practices.
  • Assist in moves, adds, and changes with systems, account users, groups, and permissions.
  • Work with other engineers on project and with problem solving.

Required Skills

  • 5+ years of IT experience.
  • MCSA/MCSE Certifications required
  • Proficient in Microsoft server systems and desktop: MS Server 2008/12/16, Win 7/8/10, Office 2010/13/16, Exchange/Office 365 2013/16, Active Directory.
  • Working knowledge of Linux (Ubuntu / CentOS distributions)
  • Good understanding of network architecture and protocols. Network troubleshooting skills required
  • Systems administration (DNS, NFS, SMTP, SNMP, TCP/IP, Linux)
  • Router/Firewall experience (Cisco, SonicWALL, etc.) a plus.
  • Experience with Hyper-V & VMWare virtualization setup & administration.
  • Good verbal and written communication skills.
  • Ability to work with others, but also work independently and multi-task in a dynamic environment.
  • Ability to communicate technical concepts to a non-technical audience.
  • Show willingness to advance your technical knowledge and continually improve your skills.
  • Bilingual in English and Chinese

Job Type: Full-time


  • Bachelor's (Preferred)


  • MCSA/MCSE (Preferred)