This position is an on call float position for the regional clinics. The locations you could possibly float to would include:
Viroqua, Sparta, Tomah, Onalaska, Decorah, Waukon and Prairie du Chien
The Laboratory Support Technician is a leader in facilitating the flow of specimens into the lab by using current venipuncture techniques, preparing specimens for testing, and sharing of reports out of the lab. This includes specimens from regional clinics and regional outreach clients. The Laboratory Support Technician responds to emergency events in the hospital and clinic settings. The Laboratory Support Technician is an integral part of the training process, which may include facilitation of the training program; book work, hands-on training of venipuncture techniques, specimen processing, and mentoring new staff. The Laboratory Support Technician assists the supervisor and manager in development of laboratory competencies, and ensures completion by all Support Staff Technicians. The Laboratory Support Technicians are skilled at collecting specimens from all patient types including Trauma and Emergency Center admits, Intensive Care Unit (ICU), Coronary Care Unit (CCU), Urgent Care, Pediatrics, Pediatric ICU, and Neonatal ICU. The Laboratory Support Technicians are trained and competent in many other areas of the laboratory including all aspects of specimen processing which includes use of the centrifuge, separating blood components as required for testing, micro set-up, referral lab, Point of Care, Media prep, Istats, urine dips, EKG's, etc. The Laboratory Support Technician demonstrates initiative to improve processes. The Laboratory Support Technician interacts with clinic and hospital staff, as well as patients and family members of Gundersen Health System while ensuring excellent customer service patient confidentiality.Expected to provide laboratory coverage in at least four regional locations within the Gundersen laboratory system.
Responsible for the collection of blood specimens from all patient types including Trauma and Emergency Center admits, Intensive Care Unit (ICU), Coronary Care Unit (CCU), Urgent Care, Pediatrics, Pediatric ICU, Neonatal ICU. Follows established procedures to accurately identify and label all specimens.
Responsible for responding to Medical Response Team (MRT) emergencies in the hospital and clinic setting, and may be asked to respond to Code Blue alerts.
Responsible for all aspects of specimen processing which includes use of the centrifuge, separating blood components as required for testing, etc.
Responsible for set-up of microbiology samples in preparation for testing
Competent in referral lab which requires a high knowledge of testing, specimen packaging, outside laboratories, and insurance.
Competent in Point of Care testing including Accucheck, Istats, and urine dips.
Competent in setting up and reporting of EKG's.
Responsible for assisting in the training program, which may include preparation of training materials, facilitating bookwork, teaching proper venipuncture techniques, specimen processing, and mentoring.
Works with PBS, LIS and ordering providers to accurately order and bill for laboratory tests, utilizing the laboratory information system and billing systems. Understands government billing
Utilizes analytical reasoning to research and evaluate complicated processing issues.
Works with specimens collected by lab and non-lab staff, properly processing, storing, handling and distributing laboratory samples to the correct testing locations.
Develops laboratory competencies and ensures completion of competencies by all SSTs within the required timeframes.
Assists in system maintenance and scanning of Future and done orders.
Works with patients, families and Gundersen Health System staff to ensure patient comfort and confidentiality in all aspects of the job, and provides excellent customer service.
Works with Gundersen Health System staff by answering phone calls about specimen collection requirements and other lab related questions to provide accurate information to facilitate quick access to lab information as needed.
Works with other health care professionals and patients to perform all SST functions to aid in accurate diagnosis and treatment of patients.
Other duties as assigned by laboratory supervisor or manager.
Scope of the Job
Age Specific Population Served Pediatric (1 - 12 years)
Infant (less than 1 year)
Geriatric (65 years & older)
Adult (18 - 64 years)
Adolescent (13 - 17 years)
OSHA Category Category I - All Employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.
Education and Experience:
Required High School Diploma or equivalency + training in a health related field
A copy of the applicant's/employee's diploma and/or transcript as confirmation of the education requirement must be provided at time of hire.
Required 1 year of laboratory experience
Desired 5-7 years years of laboratory experience
Required Ability to...
Communication demonstrate effective customer service to internal and external customers
Reasoning/Decision Making quickly assimilate, assess, and act upon new concepts, trends, and initiatives
Desired Ability to...
License and Certifications
Required Certified Phlebotomy Tech (CPT) or
Wisconsin Registered Certified Nursing Assistant (CNA) or
Current certification through the American Association of Medical Assistants (AAMA) as a Certified Medical Assistant (CMA) or the National Healthcareer Association as a Certified Clinical Medical Assistant (CCMA) or National Center for Competency Testing as a National Certified Medical Assistant (NCMA).
Physical Requirements/Demands of the Position
Static Standing Continually (67-100% or 8 hours)
Stooping/Bending Frequently (34-66% or 5.5 hours)
Reaching - Shoulder Level Occasionally (6-33% or 3 hours)
Reaching - Below Shoulder
Reaching - Above Shoulder
Repetitive Actions - Pinch Forces Pounds of force:Repetitive Actions - Grip Forces Pounds of force:
Repetitive Actions - Fine Manipulation
Balance - Right Leg
Balance - Left Leg
Lifting - Floor to Waist Number of lbs:Lifting - Waist to Overhead Number of lbs:
Lifting - Other Frequently (34-66% or 5.5 hours) Number of lbs: 25-50
Carrying - Long Carry (>50 feet) Number of lbs:Carrying - Short Carry Number of lbs:Carrying - Right Carry Number of lbs:Carrying - Left Carry Number of lbs:Carrying - Push/Pull (Static Force) Number of lbs:Other:Number of lbs:
Exposed to infectious diseases.
Support Staff Technician Float
Equal Opportunity Employer