Part-timeEstimated: $22,000 - $29,000 a year
- Customer service
- High school diploma or GED
Full Job Description
If you are an out-going, detail oriented, customer service driven individual the YMCA has a position for you! Under the direction of the Site Supervisor, the Front Desk Attendant is responsible for the overall day-to-day administrative responsibility of a licensed child care/day camp facility. Candidates must be able to build rapport and relate well to others which include participants, parents, staff and school administrators. Candidates must have good work ethic, punctuality and reliable attendance.
Maintain welcome areas to meet the YMCA standards.
Maintain single point of entry on site at all times to ensure safety.
Collect and document all payments due.
Maintain and update all staff, children’s files and binders to ensure compliance with BASCC and DCF requirements.
Regularly audit licensing boards to ensure compliance.
Distribute nutritious snacks on a daily basis using universal health/sanitation practices.
Report any questionable signs of abuse and document the incident with the Site Supervisor.
Maintain high level of professional courtesy with parents, facility personnel, staff and clients at all times. Knowing all parents, staff and children by name.
Display the YMCA character values and communicate the Y Voice at all times.
Know and follow proper emergency procedures appropriate to the facility and in conformity with procedures adopted by the YMCA of Broward County and emergency service authorities to ensure the safety of children.
Preserve the quality of supplies, equipment and materials. Ensuring proper supply by reporting re-order needs to the Site Supervisor.
Provide regular inspections of areas used by the program to ensure both cleanliness and safety.
Check bathrooms for supplies and basic cleanliness before allowing participants to enter.
Document all necessary administrative forms as directed by Site Supervisor and/or Program Manager.
Attendance at all staff meetings and training opportunities.
Report all incidents and accidents within 24 hours to the corporate office as well as contact parents when instructed by Site Supervisor.
Adhere to the Child Abuse & Neglect Reporting requirements which mandate by law all child care personnel to report suspicions of child abuse, neglect, or abandonment. The YMCA requires employees to follow the internal reporting procedures with the assistance of the Program Managers.
Conduct a thirty minute check to ensure that the proper staffs to child ratios are maintained at all times and reports discrepancies to the Site Supervisor as needed.
A high school diploma or GED
Ability to relate to children
Customer Service Skills
Must be at least eighteen (18) years-old at the time of hire.
Must be able to communicate clearly and effectively orally and in writing.
Certificates and Licenses:
Current CPR and First Aid certificates by time of employment or within ninety (90) days from the date of hire.
As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprinting background screening.
The YMCA of South Florida is a Drug Free Workplace and is committed to the policy of Equal Opportunity prohibiting discrimination in employment because of race, color, religion, gender, national origin, sexual orientation, political affiliation, age or disability.
Licenses & Certifications