Office Assistant I

City of San Leandro, CA - San Leandro, CA


Employment Lists shall remain in effect for one year, unless terminated or exhausted. The Employment List generated from this recruitment may be utilized to fill future vacancies while the List remains active.

The San Leandro Public Library is seeking part-time Office Assistant I's with excellent interpersonal and customer service skills. There are currently positions available in the circulation department and the Bookmark Café.

Office Assistants assigned to the circulation department will perform a variety of library operational support tasks which may include filing, copying, sorting and organizing materials, and shelving books.

Office Assistants assigned to the Bookmark Café will perform duties which include selling products, cashiering, preparing food and beverages, stocking shelves, accepting deliveries, clearing tables and cleaning up.

Position Definition: Performs a variety of clerical, technical, special project, and operational support work to City departments and facilities; performs related work as required.

Supervision Exercised and Received: This class has no supervisory responsibility. Depending upon department organizational structure, position receives general supervision from assigned higher-level departmental staff.
Duties and Responsibilities: Essential Functions: The functions of the classification may include, but are not limited to, the functions below and are subject to changes in operational necessity.

All Assignments:
Greets and/or responds to the public, providing basic information and instruction;
Assists in the collection of fees and other monies for various City goods and services;
Reports all identified issues related to improper functioning or condition of items, equipment and/or facilities to senior staff; assists in resolving issues;
Follows all safety rules and protocols included in the Injury and Illness Prevention Program; takes appropriate action as required to identify and correct safety hazards and report safety concerns to his/her supervisor; and
Performs required duties under the City's disaster response plan.

For the Circulation Department Assignment:
Performs a variety of clerical duties including filing, copying, sorting and organizing materials, including library book shelving; and
Utilizes Library Integrated System: Work Flows circulation system.

For the Bookmark Café Assignment:
Prepares, serves and completes sales of food, beverages, and gift items to Café and gift store clientele;
Monitors daily Café operations, resolving customer questions, complaints or suggestions;
Maintains cleanliness of Café counter, food preparation areas, tables and floors;
Sets up and takes down tables and chairs in the Café courtyard; and
Performs daily cash handling.

Non-essential Functions:
Performs other related duties as assigned.

Qualifications: Minimum Qualifications

Knowledge of:
Modern office practices and procedures;

Modern computer software applications, including Microsoft Office Business Suite using Word,

Excel and PowerPoint;

English language usage, spelling, grammar, and punctuation;

Basic mathematics for collecting cash and recording daily receipts; and

Applicable systems for organizing information and materials in a department.

Ability to:
Communicate appropriately on the telephone and in person;

Understand and follow instructions;

Sort and organize materials in accordance with specific department policies and procedures;

Work in a fair, tactful, and courteous manner with a multi-cultural public, department personnel and other City employees; and

Establish and maintain cooperative relationships with those contacted in the course of work.

Experience and Education Guidelines: Any combination equivalent to experience and education that would most likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Education: High school diploma or certified equivalent (GED).

Experience: Some experience performing general clerical duties sufficient to perform assigned work.

Licenses/certifications/other requirements: Must be willing to work such hours as are necessary to accomplish the job requirements; travel to attend meetings, and provide support at various City locations. Classification requires the possession and continued maintenance of a valid class "C" California driver's license.

Possession by date of hire and maintenance of applicable current safe food handling training and certification when assigned to Library Bookmark Café.

Conditions of Work: During the course of performing the functions of this position, the employee may encounter the following conditions:

Working indoors, computer monitor use, working around other individuals, directly interacting with others, working alone, lifting up to ten pounds, pushing carts of books, bending and lifting, and standing for long periods of time.
Additional Information: Salary and Benefits: The current hourly salary range for this position is $13.00-$15.81. Employment may begin at any step of the range, depending upon the qualifications of the person selected. For benefit information, please refer to the Human Resources tab on the City of San Leandro website

Application and Selection Process: Apply online by scrolling to the top of the job posting and clicking on the "Apply" link. Completed applications must be on file with the Human Resources Division by Sunday, March 31, 2019 at 5:00 p.m.

Important: Applications with "See Resume" as a substitution for the work experience description and/or unclear past employment information will not be considered. The application for employment and supplemental questionnaire must be submitted to be considered for this position.

Based on a review of the applications, a limited number of the best qualified applicants will be invited to participate in the selection process, which may include a qualifying written examination, structured oral board interview, written exercise, or other elements determined by the City to be appropriate. All applicants invited to the examination(s) will be notified of date, time, and place of examination(s).

The selection process will consist of the following schedule:
Phase I: The City application and supplemental questionnaire will be evaluated to determine applicants' qualifications.
Phase II: A structured Written Exam is scheduled for Tuesday, April 16, 2019. This date has been confirmed and it is highly recommended that you plan your calendar accordingly. Candidates must achieve a passing score to advance to the next phase. Initially applicants who score the highest on the written exam will be invited to move on to the next phase. However, additional rounds of interviews may be scheduled at a later date.
Phase III: A structured Oral Interview (weighted 100%) is scheduled for Thursday, May 2, 2019. This date has been confirmed and it is highly recommended that you plan your calendar accordingly.

Candidates must achieve a passing score of 70% or higher on each weighted part in order to be placed on the Employment List.

The selected candidate will be subjected to a background investigation which may include, but not limited to, a personal and employment history assessment, criminal history check, financial background check, medical, polygraph, psychological testing, and verification of a valid California driver's license.

In accordance with Federal law, the City of San Leandro will hire only those individuals who are legally authorized to work in the United States. As a condition of employment, you will be required to present proof of your identity and employment eligibility.

Americans with Disabilities Act: In accordance with the Federal Americans with Disabilities Act, the Human Resources Division will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise the Human Resources Division prior to 5:00 p.m. of the final filing deadline if accommodations are required. Medical documentation must be provided upon request.

Disaster Service Worker: All government employees are disaster service workers as defined by California Government Code Section 3100. In addition to everyday duties, employees have the added responsibility of helping throughout any disaster.

Mission Statement: We, the employees of the City of San Leandro are dedicated and committed to serving the citizens of this community. We strive at all times to achieve the highest professional standards, to communicate a vision of the future, and to enhance the quality of life for every citizen.

Veteran's Preference: If applying for first-time employment with the City of San Leandro within five years of separation from full-time active service, veteran's preference points will be given to honorably discharged veterans who served a minimum of three consecutive years of full-time, active service in the Armed Forces of the United States. Candidates must receive an overall passing score in order to qualify for the application of veteran's preference, which will result in a three percent increment to that passing score. Applicants wishing to qualify must, prior to the application deadline, attach or provide a DD Form 214 as proof of eligibility for the veteran's preference.

The City of San Leandro is an Equal Opportunity Employer.

Information contained herein is subject to change without notice.