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Customer Care Representative I
BASF Corporation -
Houston, TX
Job Details
Full-time | Contract$34 an hour
Benefits
  • Work from home
Qualifications
  • Order fulfillment
  • Customer service
  • Associate's degree
Full Job Description

JOB OVERVIEW

  • The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process.
  • The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status.
  • The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company.

Additional responsibilities include, but are not limited to:

  • Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects.
  • This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization.

Work Schedule:

This role will be a hybrid schedule work from home 2 days, in the office 3 days with flexibility to schedule the hours any time between 7am and 5pm

Job Types: Full-time, Contract

Salary: $34.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • can you work on a hybrid schedule work from home 2 days, in the office 3 days with flexibility to schedule the hours any time between 7am and 5pm

Education:

  • Associate (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Order fulfillment: 1 year (Preferred)

Work Location: One location

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