Under the direction of the Strategic Initiatives Manager, the Strategic Initiatives Analyst performs highly advanced (senior-level) analytic, consultative, and project management assistance in support of the Health and Human Services (HHS) Office of Performance.
Working on the Performance and Analytics Integration team, this position is responsible for supporting multiple performance and analytic initiatives designed to measure, monitor, and improve the efficiency and effectiveness of the HHS services system. The position works under minimal supervision with extensive latitude for the use of initiative and independent judgment.
The Strategic Initiatives Analyst consults with Executive-level staff, builds cross-department and division relationships, and provides ongoing support to a variety of HHS program areas.
This support may include:
performance management training and consultation; performance measurement consultation, development and business planning; planning and directing functional organizational assessments, including making recommendations to increase efficiencies or reduce risk; assistance with continuous improvement strategies; development and management of performance and data analytics related projects; needs assessment and reporting methodologies assistance; developing and managing multiple complex strategic initiatives at all stages of projects to ensure their successful planning and implementation; facilitating cross-divisional and cross-agency workgroups; developing reports, work plans, and related documentation necessary to communicate the progress and status of such initiatives to executive/senior staff; evaluating project risks, recommending, and implementing mitigation strategies to reduce risks.
The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in their work, embracing differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Essential Job Functions:
EJF 1.(20%) Develops solutions to highly complex performance management and measurement issues and concerns, develops implementation plans, and helps coordinate and support implementation. Develops components, including performance measures, for the system reporting and implements associated process steps. Develops and implements effective techniques for evaluating agency programs, including outcome-oriented performance management, and provides guidance to program staff in the development and integration of new methods and procedures; completes performance reports, studies, and specialized projects, and recommends appropriate changes. May use/interpret data to monitor outcomes and identify opportunities for improvement.
EJF 2. (20%) Develops and manages projects and initiatives, setting goals and objectives and providing work products; facilitates and participates in cross-program and multi-agency workgroups; consults with programs to resolve problems, identify training needs, and discuss program effectiveness; collects, organizes, analyzes, and prepares materials including templates, reports, work plans, and communication strategies in response to requests from executive/senior staff. Develops solutions to highly complex issues and concerns, develops implementation plans, and helps coordinate and support implementation.
EJF 3. (20%) Oversees the delivery of consultative services and technical assistance related to planning, implementing, and monitoring of division/program area performance. Builds effective working relationships with program staff and develops expert level understanding of their business operations, performance measures and data capabilities; consults with programs to resolve problems, identify training needs, and discuss program effectiveness; collects, organizes, analyzes, and prepares materials in response to requests from program; and manages performance and data analytics related projects to support program goals and the HHS system as a whole. This includes determining and analyzing trends to help understand and resolve operational problems and improve performance.
EJF 4. (15%) Oversees the collection, organization, analysis, and preparation of materials in response to requests for program information and reports. This includes preparation of high quality written reports, analyses, communications, presentations, summaries, updates and other documents as assigned or needed by the Office of Performance or by HHS program areas or requested by HHS executive staff to support leadership in meetings and briefings and to help advance agency priorities as they relate to performance and data analytics.
EJF 5. (5%) Prepares specialized research projects based on analyses of program performance data and prepares administrative reports for the Office of Performance and for other HHS program areas as needed and assigned. Oversees studies and analyses of operations and problems and the preparation of reports of findings and recommendations. This includes conducting functional operational analyses that are used to assess and mitigate risks, recommending and developing policies, procedures, standards, and manuals, as well as planning program activities in accordance with Office of Performance objectives and goals. This may also include reviewing and editing Office of Performance analytic, research, and legislatively mandated reports.
EJF 6. (5%) Serves as team lead and subject matter expert in HHS program area(s), as assigned. This may include leading internal workgroups and assigning and overseeing the work of other team members as it relates to specific projects or assignments.
EJF 7. (5%) Analyzes available performance data to help ensure program’s compliance with policies and procedures, statutes, and rules; and recommends corrective action(s) as needed; determines trends, provides recommendations and coordinates the resolution of departmental operational problems. This includes coordination and communication with program area staff to discuss performance information and develop recommendations to address issues, monitor and improve operational performance. This also includes assisting HHS staff to implement recommendations for policy and programmatic issues relating to the implementation improvement, and/or expansion of performance management initiatives.
EJF 8. (10%) Other duties as assigned.
Knowledge Skills Abilities:Knowledge of:
- Project management and strategic planning techniques to include analysis, planning, measurement and achievement of established goals.
- Analyzing and evaluating policies, procedures, regulation, and laws and summarizing complex information and issues, evaluating alternatives, and developing creative and workable solutions.
- Division/program area business processes and operations.
- Measurement concepts, including research planning, needs assessment, and evaluation methods; mixed methods research approaches including quantitative (statistical analysis) and qualitative (including focus groups, interviews, and other methodologies) data collection and analyses. Strong knowledge of outcome-driven measurement.
- Knowledge of performance management and continuous quality improvement processes.
- Managing high profile projects or initiatives.
- Writing in a clear and concise manner for all appropriate audiences.
- Managing multiple and competing priorities.
- Using Microsoft Office Suite including Word, Excel and PowerPoint.
- Presenting issues and recommendations verbally and in writing.
- Conducting research, collecting and analyzing data, and drawing logical conclusions.
- Working collaboratively and cooperatively with diverse groups.
- Maintaining interpersonal relationships, including ability to work with people under pressure, negotiate among multiple parties, and resolve conflicts.
- Fostering effective working relationships with a variety of individuals and groups internally and externally.
Registration or Licensure Requirements:
Initial Selection Criteria:
- Convey information appropriately for a variety of audiences using concise written and verbal communications.
- Compose, review, illustrate, edit, and summarize documents, materials, and reports.
- Make timely and effective decisions and produce results through planning, implementation of policy and processes, and monitoring of performance and corrective actions.
- Demonstrate/promote/support creative and critical thinking skills, and problem solving.
- Explain, advocate, express facts and ideas, and negotiate with individuals and groups, internally and externally.
- Use performance measures and data to make recommendations for improvement; interpret data and draw meaningful, real-world conclusions and make recommendations.
- Build, establish, and maintain effective working relationships and coalitions.
- Communicate effectively, both orally and in writing.
- Determine informational needs, collect and analyze information, and devise and prepare analytical reports.
- Develop and deliver both verbal and written presentations.
- Provide guidance, counseling, advice, and recommendations to managers and senior leadership.
- Manage multiple and competing priorities.
- Ability to work independently and deliver results in an environment of broad, consultative management.
- Plan and facilitate effective meetings with diverse stakeholders.
- Adapt behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
Graduation from an accredited four-year college or university, plus three years of full-time work experience in the health and human services or related field(s).
A master’s degree may substitute for the work experience listed above on a year by year basis, with no more than two years of substitutions.
Experience in developing reports for executive audiences, analyzing complex information, managing and large-scale, complex projects, or initiatives, HHS policy and/or program experience, managing change or process improvement, evaluating business processes and developing policies and processes to promote efficiency and accountability are preferred.
Candidates will be required to provide a writing sample or visual presentation.
There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.