Medical Office front desk receptionist

The Metabolic Institute - Spokane, WA


Fast-paced Functional medical clinic seeking qualified person. Please DO NOT APPLY if you do not have medical office experience

Main Job Duties and Responsibilities

  • greet patients
  • register patients according to established protocols
  • assist patients to complete all necessary forms and documentation
  • ensure patient information is accurate including billing information
  • inform patients of medical office procedures and policy
  • maintain and manage patient records
  • move patients through appointments as scheduled
  • answer incoming calls and deal with inquiries
  • transfer calls as required
  • schedule patient appointments
  • collect co-pays and payments
  • schedule hospital admissions, tests, scans and outside appointments for patients
  • obtain external medical reports as required by medical professionals
  • respond and comply to requests for information
  • deal with incoming and outgoing post
  • complete other clerical duties as assigned
  • maintain stock of forms and office supplies
  • ensure reception area is well maintained, neat and clean
  • safeguard patient privacy and confidentiality

Education and Experience

  • high/college school diploma
  • knowledge of medical terminology, procedures and diagnosis
  • knowledge of computer and relevant software applications (Quick Books Accounting Program)
  • knowledge of general administrative and clerical procedures

*Key Competencies and Skills

  • communication skills - able to listen effectively and express oneself in a clear and articulate manner
  • information collection and management - able to collect, organize and monitor data efficiently
  • planning and organizing - able to multi-task, prioritize and schedule tasks and activities
  • attention to detail - able to produce accurate and high quality work through concern for all areas involved
  • customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction
  • adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people
  • confidentiality - able to maintain confidentiality and adhere to ethical standards

Job Type: Full-time

Salary: $30,000.00 to $34,000.00 /year


  • medical receptionist: 1 year (Required)


  • High school or equivalent (Required)


  • Spokane, WA (Preferred)


  • English (Required)

Work authorization:

  • United States (Required)

Benefits offered:

  • Retirement benefits or accounts
  • Paid time off
  • Employee discounts

This job will require you to pass a background check:

  • Yes