Retail Store Manager

She's Happy Hair - Atlanta, GA (30+ days ago)

She's Happy Hair is EXPANDING!!!!! We are seeking a Retail Sales Manager to join our team and be apart of the ground breaking process! You will be responsible for overseeing and coordinating the activities of the retail sales team. If you are outgoing friendly, and a people person then you are just what we are looking for.


  • Ensuring Staff give Excellent Customer Service at all times
  • Recruiting/Hiring, scheduling, supervising and appraising sales staff
  • Training/Developing sales staff
  • Managing and motiving team to work together while making sure their sales targets are met
  • Managing store budgets
  • Tracking monthly results and trends for business forecasting
  • Maintaining statistical and financial records
  • Dealing with customer queries and complaints
  • Overseeing pricing, Inventory counts and stock control
  • Making (or signing off on) decisions about how to best promote certain products that are underselling
  • Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
  • Ensuring compliance with health and safety legislation
  • Preparing promotional materials and displays
  • Network with local stylists/salons
  • Plan and oversee both on-site and off-site events
  • Liaising with Upper Management, communicating their directives to staff and deciding the best way to implement them to suit the particular store or department in question
  • Keeping an eye on labor performance statistics
  • Solving any problems or dealing with any difficulties as they arise


  • Associates Degree or equivalent experience preferred
  • Preferred three or more years of retail experience
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
  • Ability to lift, push, and pull up to 25 pounds occasionally
  • Background Check Required
  • Previous experience in retail, customer service, or other related fields
  • Capable of developing holistic strategic sales plans
  • Must be organized, self-motivated, and detail oriented with the ability to multitask
  • Able to recognize process needs and implement improvements as necessary
  • Sound written/verbal communication skills and excellent interpersonal skills
  • Superior listening skills with the ability to translate information into business needs
  • Ability to thrive in a fast-paced environment
  • Excellent written and communication skills
  • Strong leadership qualities

Hiring Company Description:

She’s Happy Hair has reached international acclaim celebrating 5 years of success in providing quality hair products. With 6 storefront locations and the ability to ship worldwide, not only has the company been built into the #1 supplier of virgin hair in the US, She’s Happy Hair gives back to the community by supporting our customers and making them feel beautiful.

Job Type: Full-time

Salary: $29,120.00 to $50,000.00 /year


  • Retail Management: 3 years


  • High school or equivalent


  • Atlanta, GA

Required work authorization:

  • United States


  • Morning
  • Mid-Day
  • Evening