Full Job Description
With thousands of beautiful spaces built for travel and living, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 contactless service, professional cleanings that exceed CDC recommendations, and over 200 other quality standards, we're taking stay further for guests all around the world.
Sonder started in 2014, and now has thousands of spaces in cities across the globe.
The General Manager position is one of the most challenging yet impactful roles at Sonder. As the leader of Sonder in Chicago, the GM is responsible for the overall growth and performance of our business in one of the world's most exciting cities. The General Manager will be directly responsible for both growing our supply of Sonder units and delivering the service to our valued guests in the city. You will manage the P&L and are ultimately responsible for scaling the city and consistently delivering on our brand promise across operations, hospitality, and business development.
If you have an entrepreneurial mindset and natural desire to get stuff done, we definitely want to hear from you.
AT SONDER YOU WILL:
Deliver a world-class hospitality experience in Chicago, helping us to create amazing experiences and build brand-loyal guests
Build and manage a world-class team of individuals focused on operations, business development, real estate, and hospitality
Manage the P&L for Sonder in Chicago
Collaborate with senior leadership in setting strategies and OKRs for yourself and your team
Build a solid process to onboard new locations alongside our Central Operations team
Manage local regulatory concerns and politics while partnering with our Policy team
Communicate product and process needs to HQ
Help scale our other cities through developing and sharing best practices
WHAT WE LOOK FOR:
10-15 years work experience in operations, management, professional services or other related fields
An analytical and data-driven decision making mentality
Experience with or strong excitement for a startup environment
Proven track record of managing high-performing teams
An ultimate team player with strong written and verbal communication skills
Comfortable working cross-functionally to make your city successful
Out-of-the-box thinker who will find creative ways to hit growth targets
Ability to thrive autonomously in a remote market while leading a small, local team
Real estate experience preferred
WHAT WE OFFER:
Generous stock option plan
Medical, dental and vision insurance
Daily lunch stipend
Annual free credits and discounts to stay in Sonders
A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.