Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please: Click Here
Learn more about this agency
As an Administrative Assistant for Security Operations (SO), Transportation Security Administration (TSA), Department of Homeland Security (DHS), you will:
Provide support to a Federal Security Director (FSD) and their staff by providing a range of routine administrative support assignments.
Support the work of other employees and will contribute to the overall activities of the organization.
Answer requests from and provide advice to employees, supervisors, timekeepers, financial management specialists, and human resource specialists on rules, regulations, and procedures relating to pay.
Train staff to enter time-card data and assist timekeepers with difficult time and attendance issues.
Certify time-cards and corrections each pay period and conducting random audits.
Act as a point-of-contact for the National Finance Center (NFC) to resolve employee payroll issues.
Conduct the word processing of documents, letters, memos and reports.
Collect and organize materials from several sources to support work projects.
Develop charts and tables for reports and briefings.
Interact with internal staff, typically in more than one organizational unit, to share information or discuss status of tasks/assignments.
Work closely with the Human Resource Specialist on pay impacting personnel actions (e.g., return to duty, leave without pay, and change of work schedules).
The major duties described above reflect the full performance level of this position. Typically, if selected at the lower pay band (Pay Band D), you would perform similar duties but would receive more guidance or projects/work assignments may be less complex.
Occasional travel - A minimum of one (1) week of travel in a full-time duty status will be required within 90-days of entry on duty to complete TSA’s in residence New Hire Training. This training will occur away from the employee’s duty station of record. Employees will be paid for compensable hours and reimbursed for authorized travel expenses per TSA Travel Policy.
Job family (Series)
0303 Miscellaneous Clerk And Assistant
Conditions of Employment
You must possess U.S. Citizenship or be a U.S. National.
You must complete a favorable Background Information Investigation (BI).
Selective Service registration is required.
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
To qualify for the SV-D Pay Band (equivalent to GS-5/6), you must meet one of the qualification requirements (A, B, OR C) outlined below.
A. Experience: For those qualifying using experience, you must have one year of specialized experience at the SV-C or GS-4 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills, and abilities required to successfully perform the duties of this position. Such experience will include filing and maintaining simple office records; using common office equipment such as personal computers and copy or fax machines; and performing reception duties such as answering phone calls, greeting visitors, and taking messages;
B: Education: Completion of four years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university;
C. Combination of Education and Experience: A combination of qualifying specialized experience and education that when combined equals at least 100 percent of the qualifying requirement. When using education to qualify, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable towards meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience).
Note: For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree.
To qualify at the SV-E Pay Band, (equivalent to GS-7/8) you must have one year of specialized experience equivalent to the SV-D or GS-6 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills, and abilities required to successfully perform the duties of this position. Such experience includes providing payroll support, AND applying knowledge of at least two (2) of the following:
Identifying payroll issues related to time and attendance, pay, and leave;
Interacting with staff to exchange information;
Preparing, reviewing and modifying documents, letters, memos or reports using word processing software;
Compiling, tracking and analyzing data;
Developing charts and tables for reports and briefings; OR
Coordinating travel and preparing travel orders and vouchers
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.
Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: http://www.opm.gov .
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.
It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual’s employment experience will be used only to determine the person’s qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual’s personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination. For more information, click here .
Payment of relocation expenses (Permanent Change of Station) is not authorized.
Qualified non-competitive eligible candidates may be referred for consideration on a separate, unranked list.
More than one position may be filled from this announcement.
This position is within the Clerical Support category of TSA's Core Compensation Plan.
TSA policy requires verification of Selective Service registration for male applicants born after 12/31/59. For more information click here .
View common definitions of terms found in this announcement.
Veterans and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the documentation that is required, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.
Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:
Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Desirable (Quality Ranking) Factors as determined by the job analysis.
Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs as determined by the job analysis.
Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs as determined by the job analysis.
To preview questions please click here.
Background checks and security clearance
Public Trust - Background Investigation
Drug test required
Current TSA employees are not required to submit a SF-50 to support eligibility for consideration.
Transcripts - If you are qualifying based on education OR if there are mandatory education requirements listed under the Qualifications and Evaluations section, you MUST submit a copy of your college transcript(s) with your application. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select “Benefits.” Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.