Workforce Development Specialist

Reno Housing Authority - Reno, NV


Working at the Reno Housing Authority offers many challenging and rewarding employment opportunities to qualified candidates. Our Organization provides a stable foundation for low-income families to maintain their independence, plan for long-term goals, and achieve self-sufficiency by carrying out our mission with compassion and professional excellence. If you are looking for an exciting and fulfilling career, we invite you to consider joining our team!

We are looking for a motivated individual with:

  • 2+ years of increasingly responsible office/clerical experience.
  • 2+ years of interviewing, assessment, referral and monitoring, preferably in a social service or community service agency.

Why should you apply?

We are committed to recruiting and developing a RHA team that embraces our mission and core values throughout our local community. In an effort to offer superior service to our clients, we invest substantially in the professional growth and development of our team, and are focused on exemplifying our underlying values of integrity, trust, leadership, progress and customer service both externally and internally.

What do we offer?

The Workforce Development Specialist is a full-time, non-exempt position with a starting pay of

$16.53, with annual 5% merit increases up to $ 23.25 per hour. At RHA, we are committed to recruiting and retaining exceptional employees by offering a competitive benefits package which includes:

  • 100% Employee Paid Health, Dental, Vision & Life Insurance
  • Vacation Pay & Sick Pay
  • 12 Paid Holidays
  • 100% Paid Contribution for the Public Employees Retirement System (PERS)
  • Employee Assistance Program


Visit our website at to download a copy of our employment application or visit our offices located at 1525 E. 9th Street, Reno. Job Posting closes on January 29, 2019. Original

RHA employment application required and must be received in our offices by the posted close date.

Faxed or emailed applications will not be accepted. Drug screen and background check required.

Only Applicants that complete a Reno Housing Authority employment application will be considered.

Preference will be given to individuals whose annual income is below 80% of the median income.

See chart below:

Area Median Income (AMI)

Family Size

1 - $41,200

2 - $47,050

3 - $52,950

4 - $58,800

5 - $63,550

6 - $68,250

7 - $72,950

8 - $77,650

The Reno Housing Authority is an affirmative action employer. It is the policy and the intent of the Reno Housing Authority to provide equality of opportunity in employment for all persons; to prohibit discrimination because of race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, military or veteran status or national origin, in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment.


  • Develops marketing plans to attract youth participants; monitors implementation and evaluates program results; writes and edits newsletters, outreach and marketing materials, reports, abstracts and other materials.
  • On a one-on-one basis or in a group setting, instructs in job seeking, application process, resume writing, interview preparation and job retention skills and attitudes; assists youth in developing individual training plans that will fit their specific needs and skills to update or prepare for the current labor market.
  • Reviews and evaluates personal and vocational skills and readiness of participating youth; works to develop multi-year individual development plans.
  • Monitors action plans and meets regularly with youth to assess progress and identify support needed.
  • Attends and participates in some after-hours activities.
  • Conducts orientations; hosts presentations provided by partnering agencies; facilitates work readiness and financial education workshops.
  • Participates in the conceptual design and performs detailed procedural program design.
  • Maintains relationships and interacts regularly with service delivery partners, other interested and involved organizations, community representatives, youth, and others to promptly identify and resolve problems that could undermine program effectiveness.
  • Coordinates gathering of data and preparation of supporting documents; researches best practices and diverse concepts to utilize in the planning process.
  • Implements specialized training and skills development programs, including pre-apprenticeships and training for non-traditional occupations, in collaboration with other public, private and/or community agencies; determines program delivery partners; drafts course content and develops curricula.
  • Maintains accurate files and records, reviews and organizes materials, and keeps files up to date.
  • Assists in gathering information for preparation of reports for Authority and HUD purposes.
  • Drafts routine memos, correspondence and reports.
  • Prepares various reports for management.


  • Equivalent to graduation from an accredited four-year college or university with major coursework in social work, public administration, or a closely related field preferred.
  • A minimum of two years of increasingly responsible social service work experience including interviewing, assessment, referral and monitoring.
  • An equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position will be considered.


Knowledge of:

  • HUD and Authority low-income housing programs and regulations.
  • Theory, principles and practices of social service, educational, and employment counseling.
  • Ethical and legal obligations regarding confidentiality and program requirements.
  • The community, its resources and dynamics applicable to the delivery of Authority programs in assigned areas of responsibility.
  • Demographics and social service, educational, and other supportive needs of populations served by resident development services programs.
  • Theory, principles, and practices for design, implementation, and evaluation of education, motivation, and youth supportive services and employment programs.
  • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility (i.e., youth and supportive services programs).
  • Record-keeping principles and procedures.
  • Modern office practices, methods and computer equipment and applications related to the work.
  • English usage, spelling, grammar, vocabulary, and punctuation.
  • Techniques for effectively representing the Authority in contacts with other agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Authority staff.

Ability to:

  • Handle youth interactions with courtesy, tact, and sensitivity to the issues involved.
  • Define issues, collect data, evaluate alternatives, and develop sound conclusions and recommendations.
  • Deal effectively with a culturally and ethnically highly diverse youth and customer groups.
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
  • Maintain confidentiality of sensitive personal information of Authority youth, current and former, and other matters affecting youth relations.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
  • Communicate tactfully and effectively in both written and verbal form in English, and preferably also in Spanish.


  • Ability to work in a typical office setting and operate standard office equipment, including computers, printers, telephones, copiers, and calculators.
  • Must be able to lift and/or carry objects and/or materials up to 25 lbs.
  • Ability to travel to different sites and locations as required to perform job requirements or obtain agency-directed training.
  • Possession of a Nevada valid driver’s license with a good driving record.

Job Type: Full-time

Salary: $16.53 to $23.25 /hour


  • interviewing in a social service or community service agency: 2 years (Preferred)
  • office or clerical work: 2 years (Required)
  • interviewing: 2 years (Required)


  • High school or equivalent (Required)


  • NV Driver's License (Required)

Work authorization:

  • United States (Required)