District Manager

Fitness Connection - Houston, TX (30+ days ago)3.2


The DM has the overall responsibility to ensure multiple gyms achieve their revenue, expense control and thereby profitability goals as well as customer and teammate experience and teammate development. They will achieve this by effectively leading and coaching the gym managers in membership, service and product sales, promotions, facility management, personnel management, customer experience and ensuring that the gym is running efficiently and in compliance with Company policies and procedures.

Evaluate performance gaps, action plan to get back on course and see this course correction through
Ensure needed daily, weekly and monthly club meetings are held and effective
Monthly review financial and key metric performance with General Managers (GM) and Fitness Managers (FM)
Execute district meetings with managers with the goals of communication and development
Develop managers to perform to goal and in the skills above with the objective of promoting successes to fuel our growth

Achieve monthly goals established for POS revenue, EFT and retention in assigned district for all revenue lines
Communicate monthly sales and promotions plan to the General Managers (GM)
Ensure gym teammates have an appropriate knowledge of all products and services being offered.
Plan and promote special events for the gym in conjunction with the General Managers (GM)

Personal Trainers (PTs) are following evaluation and session protocols to provide a great client experience by auditing client files, observing client workouts and surveying clients
Ensure new clients are being assigned per company policy.
Provide Fitness Managers with clear, regular and dependable communications of Fitness initiatives, best practices and company fitness updates.
All PT staff have company approved and required up to date certifications.
Continually present educational materials to PT teammates for their personal development and to increase their quality of service

Front Desk and Kids Club systems and policies are followed according to company policies and procedures.
All Teammates are able to address customer issues in a timely manner.
Facility and equipment is cleaned and well maintained. Coordinate timely repairs with Regional Facilities Manager
Risk profile is low. All safety equipment is updated and operational and staffed trained on safety and emergency procedures.
Review Communication Binders to ensure all memos, schedules, and company initiatives are current and disseminated to personnel.
Locations are fully staffed, trained and operating to budget
Teammates understand and follow proper human resources policies and procedures

Ensure gym is fully staffed with teammates that match our core values and performance expectations
Work with General Managers (GMs) and Human Resources regarding developing of performing teammates and coaching of teammates with performance issues
Proper on boarding paperwork and training is occurring per company policy.

Well-developed understanding and use of managements skills such as recruitment, selection, training and development, coaching, goal setting, performance management, delegation and organization.
High level of professionalism, honesty, integrity and hard work ethic.
Willingness to work flexible hours.
Minimum of two years of proven success with Multiple Club experience
Minimum of one year at the GM level or equivalent experience
High school diploma and General Education Diploma (GED)
Bachelors degree in related industry preferred
Valid state driver's license and clean driving record is required.
Criminal background check will be performed as a term of employment.