The Non-Book Lead oversees the maintenance and merchandising of all non-book departments, including, but not limited to Key 6, Gift, Pop Culture, Music, and Magazines. The Non-Book Lead is also the primary trainer on these areas for new associates and managers.
Roles and Responsibilities
Train all new Associates on the non-book departments and products
Review the Key Metrics, and Line Item Discount reports weekly to identify any training opportunities
Ensure an understanding of the Action Alley Feature Rank and Category Sales Review
Ensure product is merchandised correctly in relevant departments
Coordinate the Markdown process and ensure product counts are updated
Coordinate the Magazine process and ensures shipments are correct
Coordinate the COMP process for non-book areas
Ensure Front-End checklists are completed
Adhere to all Books-A-Million Policies and Procedures
Perform other duties as assigned
Qualifications and Education Requirements
18 years of age or older
Positive background check
High School diploma or equivalent
Completion of all required training courses
Comprehensive product knowledge
Strong customer service skills
Strong training skills
Demonstrated ability to act in a mature and conscientious manner
Physical and Environmental Requirements
Must be able to sit at a computer or desk for extended periods of time.
Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
Must be able to lift objects up to 25 lbs. with or without assistance.
Must be able to communicate using speech, sight, and sound with or without assistive device.
Must be able to stand, walk, stoop or crouch while performing daily activities of the job.