Operations Clerk 2

Wells Fargo - Dallas, TX (30+ days ago)3.8


Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

Wells Fargo Virtual Channels (WFVC) serves consumer and small business customers through digital (online, mobile, and social) and contact centers (phone, email, and correspondence). We provide customers with convenient ways to manage their accounts, enable digital payments, provide solutions that meet their financial needs, and more. WFVC serves about 27 million customers through our digital channels and support about 5.8 billion customer interactions annually through digital and contact centers.

WFVC is part of the Payments, Virtual Solutions and Innovation (PVSI) business division. PVSI's focus is on delivering the next generation of payments capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

Within the Operations team our Electronic & Commercial Services team processes cash and check deposits, fulfills currency and coin orders through cash vault services, provides retail and wholesale lockbox collection services, wire transfer services, and Treasury Management (TM) products and services, including monthly billing statements for Business Banking, Wholesale, International, and TM customers.

Come join our Dallas Cash Vault team! We have a 40 hour Full Time opportunity now available!

Schedule will be: Monday through Friday 9am - 6pm or until the work is complete. There is flexibility needed for this schedule as it is open-ended.

Starting salary is $15/hr. This position is eligible for benefits.

An Operations Clerk position is the first step in a rewarding career in financial services. You'll learn about the world of cash and deposit processing within the financial services industry. This is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact. In this role you'll spend 100% of your time working on tasks such as receiving, processing, and verifying deposits. You will also use specialized equipment and fulfill cash and coin orders based on requests received from our branch offices and retail business customers. This position has strict production metrics that determine acceptable levels of performance and require that all cash must be accounted for on the day it is received. There are also strict deadlines requiring flexibility of schedule, as this is an open-ended position with the start and end time being determined by work flow. The best Operations Clerks demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately. While the dress code is casual, the Operations Clerks work in an extremely secure facility under constant video surveillance.

Required Qualifications

6+ months of experience in a production or general office environment

Desired Qualifications

Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Good communication skills
Attention to detail and accuracy skills
Solid problem solving skills
10-key numerical data entry experience
Ability to achieve high production and quality standards
Cash vault or cash handling experience
Knowledge and understanding of cash vault operations
Ability to effectively listen and elicit information
Ability to read, analyze, and interpret documents/reports
Ability to work independently
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Job Expectations

Ability to lift 50+ pounds
Ability to work additional hours as needed

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.