Full Job Description
High school graduation or equivalent; strong knowledge of medical terminology.
1 year experience in an operating room or surgical office setting.
No special certification, registration or license required.
Knowledge, Skills & Abilities
Excellent customer service skills. Problem-solving skills based on written departmental guidelines and criteria. Data entry skills. Working knowledge of word processing and spreadsheet software applications. Ability to work independently.
Primary Duties and Responsibilities
Assists the specialty team leaders in preference card maintenance.
Assists with generating standard reports.
Communicates appropriately to Patient Care Coordinator regarding prostheses and equipment necessary for specific cases.
Communicates effectively with physician(s) and physician's office staff and all customers to schedule surgical cases within the perioperative services.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
Ensures the accurate and appropriate scheduling of all cases performed within surgical services. Responsible for the daily case schedule and communicates any needs for scheduling modification and development.
Ensures the validity and efficiency of the schedule by careful checking of times, procedures, physicians, (including availability of anesthesiologists), x-ray films, and old charts before the schedule is duplicated and distributed.
Exhibits competency in computer skills and use of equipment needed in perioperative scheduling process.
Maintains patient and associate privacy and confidentiality.
Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
Participates in multi-disciplinary quality and service improvement teams.
Performs other duties as assigned.
Supports the establishment and execution of physician marketing strategies by providing efficient scheduling of cases and through excellent communication skills.
Uses budgeted resources (personnel, supplies, and equipment) judiciously to ensure efficient and cost effective operation of the department.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.