The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Delivers outstanding customer service to walk-in customers and telephone inquiries
Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
May open and/or close the store and perform end-of-day accounting, etc.
Prompt, reliable, and responsible
High school diploma or GED required
Strong computer skills, including Microsoft Office and Adobe Suites
Strong verbal and written communication skills, including spelling and math
Detail oriented, organized, and able to multi-task
Able to lift 40+ pounds
Willing and able to work 25 to 30 hours per week for a 6-day work week
Retail/customer service experience
Excellent Advancement Opportunities
Retirement Savings Plan
Uniform Shirts and Name Badges provided