Entry Level SACM Analyst 1 - Austin, TX

Capgemini - Austin, TX (30+ days ago)3.8

Full-timeEstimated: $37,000 - $49,000 a year

Skills
Who we are?
With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at. www.capgemini.com/us-en/

Rightshore® is a trademark belonging to Capgemini
Within Capgemini, the Cloud Infrastructure Services business provides leading solutions to large global customers through an integrated global sales and delivery model. We are a global team of committed professionals who advise, transform and run client IT services. We help organizations meet their business goals by transforming and managing their IT infrastructure landscape – leveraging innovations notably in automation and the cloud.

Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini

SACM Analyst 2

Location: Austin, TX our offices are located north Austin. You will be required to go into the office daily

Travel: Less than 10%

This is an entry level role. This role blends your IT knowledge and passion to analyze data. Strong Excel and analytical skills required.

The focus of your role within Capgemini, what you do:
Per the roles and responsibilities outlined in the lifecycle process to maintain the CMDB, Registers and/or ensures registration of new Assets / Configuration Items (CIs); Maintains proper relationships as defined in the agreed Configuration Models; Assist in the Audits of the CMDB as planned in the Audit Schedule to ensure accuracy – via physical or auto-scans; proactively identifying discrepancies and driving same to closure to maintain accuracy of the CMDB; Assists the execution of Quality Assurance process over the Service Asset & Configuration Management (SACM) process and policies; Provides reporting, both operational and ad-hoc reports as required and agreed; Creation and maintenance of Service Asset & Configuration Management (SACM) documentation; Follows and promotes SACM process & technology standards; Works closely with the stakholders of the CMDB data and ensures that CI changes are reflected in a timely manner.

Click the following link for more information on your rights as an Applicant -http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Qualifications

What you bring:
An under-graduate degree or demonstrable equivalent;
Experience in using data management platforms and/or reporting platforms including SQL queries against databases;
Aware of technologies used in large organizations to deliver IT services;
Aware of IT Service Management processes and ITIL;
Experienced MS Excel, experienced MS Word, and basic MS Access;
Aware of basic statistical data analysis techniques.

What we offer:
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini America Inc. and its U.S. affiliates are EEO/AA employers. Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status. Capgemini is a Drug-Free Workplace employer.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences. We strongly encourage veterans and active military service personnel to apply.
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