Supervisory Medical Supply Technician

US Department of Veterans Affairs - Richmond, VA3.9

Work Schedule Mon-Friday, various tours: 3:30 p.m.-12:00 midnight. (rotating) on-call weekends. Subject to change to meet the needs of the agency. Management reserves the right to determine and/or change the tour of duty.
Supervisory Position: Yes
Bargaining Unit Position : No
Recruitment/Relocation Incentives : Not Authorized
Probationary Period: May be required
Financial Disclosure : Not Required

The Supervisory Central Sterile Technician/Medical Supply Technician (MST) functions as a first-level supervisor responsible for the oversight of a group of MSTs, with administrative responsibility for planning and directing the work. This includes developing duty assignments based on staffing levels, workload and priorities within the department. Reviewing subordinates work to adjust assignments and to evaluate learning needs. Oversee attendance and leave, including approval of sick and annual leave and vacation schedules. Informs higher level management of anticipated vacancies or increases in workload. Recommends promotions, reassignments, recognition of superior performance, retention or release of probationary employees or other changes of assigned personnel. Holds corrective interviews with employees, referring disciplinary problems to higher levels of management. Resolves informal complaints of employees and deals with union representatives on personnel matters. Will address, investigate and resolve employee problems and complaints, provide instruction, guidance and direction to the Sterile Processing Service (SPS) staff under their direct supervision. Provides technical supervision necessary for accomplishing the work of the organizational unit. Will coordinate all operations, priorities and procedures on a daily basis within SPS. Will resolve informal customer complaints and follow up as necessary. He/She is required to have a broad knowledge and skills related to various sterilization modalities, high level disinfection, preparation, and decontamination techniques and quality control. He/she reviews work in progress and/or spot checks to ensure completed work meets work sequence, procedures, methods, and deadlines for completeness, sterility, and time frames. Independently works in the decontamination and preparation areas of SPS.

Travel Required
Not required

Supervisory status

Promotion Potential

Job family (Series)
0622 Medical Supply Aide And Technician

Similar jobs
Central Sterile Supply Technicians
Technicians, Central Sterile Supply

Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to a background/security investigation
Must be proficient in written and spoken English
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/27/2019.

Basic Requirements :
a. Citizenship. Citizen of the United States.
b. English Language Proficiency. MSTs must be proficient in spoken and written English.
c . Experience and/or Education
Experience. Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work; or
Education. One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; or
Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
Creditable Experience: Knowledge of Current MST Practices. To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with MST responsibilities. Experience satisfying this requirement may be paid/non-paid employment as a MST.
Quality of Experience: Qualifying experience must be at a level comparable to MST experience at the next lower grade level of the position being filled. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.
Part-Time Experience: Part-time experience as a MST is creditable according to its relationship to the full-time workweek. For example, a MST employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service.

Grade Determinations :
The following criteria must be met when determining the grade of candidates. GS-08 (Supervisory Medical Supply Technician) Demonstrated Knowledge, Skills, and Abilities. The candidate must demonstrate the following KSAs: (1) Knowledge of universal precautions for safety and prevention of cross contamination, (2) Ability to communicate both orally and in writing, (3) Working knowledge of medical terminology, anatomy and physiology, microbiology, medical conditions and procedures, (4) Knowledge of computer packages used to compile and compose inventory reports. Commercial computer packages include word processing packages and spreadsheet programs. (5) Ability to read and interpret written instruction and procedures, (6) Detailed knowledge of critical and semi-critical RME, (7) Ability to assemble specialty operating room and clinic instrument sets, (8) In-depth knowledge of sterilization, high level disinfection, and manual/mechanical cleaning processes, (9) Ability to communicate both orally and in writing to convey information and thoughts to others, (10) Ability to instruct staff on the correct procedures and protocols for completing assignments, (11) Skill in communicating with staff to ensure compliance with written directives, rules, and regulations, (12) Skill in interpersonal relationships in dealing with employees, team leaders, and managers, (13) Knowledge of sterility principles to instruct staff on decontamination procedures, (14) Ability to lead individuals, management priorities, and scheduled work assignments, (15) Knowledge to include but not limited to: automated endoscopy reprocessor, steam sterilizers, low temperature sterilizers, ultrasonic cleaners, cart washers, peal pack machines, and washer disinfectants.


Physical Requirements: This work is performed is various settings: decontamination, preparation, clean sterile supply (preparation) and in other services and departments throughout the medical facility/campus. The incumbent may be required to work in areas that are hot, cold, drafty and poorly lighted. The employee is subject to the possibility of falls, scrapes, cuts, bruises, and other injuries from material handling equipment. The work requires standing and walking, pushing carts that weigh several hundred pounds. Much of the work is performed in tiring positions such as standing, stooping, kneeling, etc. The incumbent may use a pallet jack as well as carts of varying sizes and weights. The incumbent is tasked regularly with lifting packages weighing up to 50 pounds. The work requires dexterity and visual acuity for manipulating, disassembly, and assembly of instrumentation. On a regular and recurring basis, the employee alternates between a contaminated environment and a carefully controlled clean environment. The employee wears special clothing, hair covers, personal protective equipment and shoe covers that can be uncomfortably warm. The employee uses insulated gloves to remove carts from sterilizers. The employee is subject to burns from accidently touching hot items. The hazards of working around minute quantities of sterilizing gasses are unknown. The employee often works around body fluids, mucous, excretions, and bits of tissue, some of which may be foul smelling. Strong, unpleasant odors are encountered while decontaminating bloody or grossly contaminated instrumentation or reusable medical equipment. The work is noisy due to the clatter of metal instruments, rumbling of carts, and operation of pre-sterilizing equipment.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

Additional information
This job opportunity announcement may be used to fill additional vacancies.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online view the following link for information regarding an Alternate Application .

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will recommend grade and HR will determine step in accordance with policy.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Background checks and security clearance
Security clearance

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

Required Documents
To apply for this position, you must provide a complete Application Package which includes:

CV or Resume. Experience must be fully documented on your resume and must include job title, duties, full-time or part-time, start/end dates in mm/dd/yy format, AND average number of hours worked per week.
VA Form 10-2850c Application for Associated Health Occupations can be found at: . Application must be signed and dated within 12 months. The application must contain updated information, i.e., licensure expiration dates, and ink signatures on pages 3 and page 4. Outdated and incomplete applications will be ineligible for consideration.
If prior military service, include all copies of your DD Forms 214 or proof of service (required). Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at ).
If currently employed for Federal agency, include latest SF-50 - Notification of Personnel Action. (except current Richmond VAMC employees). SF 50 must show your tenure code, position occupied and highest grade and step. In addition, if you have or had service in a Federal Law Enforcement position covered by law enforcement or firefighter retirement provisions, including early or mandatory retirement, the SF-50 must show the retirement code. An award SF-50 does not contain the required information.
Copies of college transcript(s) (Official copy will be required for appointment if selected).
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

Cover Letter
DD-214/ Statement of Service
Executive Core Qualifications (ECQs)
Other (2)
SF-50/ Notification of Personnel Action

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit .
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

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