Full Job Description
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.
As the day-to-day operator of the store, the Assistant Manager is expected to:
Drive sales and profitability through effective execution of the Company’s business plan
Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin Donuts brand
Work with integrity, honesty and accountability in all situations
Benefits of working for Patel, a Dunkin' Donuts franchisee:
Awesome team-oriented environment
Lots of potential for growth within the company for those who work hard
Previous managerial experience preferred but not required
Previous fast food/quick service restaurant experience required
Top-notch customer service skills
Strong verbal and written communication skills
Excellent leadership skills
Works well under pressure and is able to multi-task
Financial literacy and analytical/problem solving skills
Access to a vehicle and a valid Driver's License required
Ability to lift 50 lbs
Must submit to a background check