Case Manager-Homeless Outreach & Advocacy Project

Community Healthlink - Worcester, MA2.9

Full-timeEstimated: $38,000 - $51,000 a year
EducationSkillsBenefits
Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Case Manager in Worcester.

Community Healthlink’s Homeless Outreach and Advocacy Project (HOAP) provides direct services to individuals who are homeless. Services include outpatient primary health care, behavioral health care (individual and group mental health and addiction treatment), and outreach and case management services. Working together, our integrated, multi-disciplinary treatment teams address physical and mental health needs, substance use disorders, and identified social determinants of health by providing access to a wide-variety of patient-centered, trauma-informed treatment and services.

Benefits:
Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
CEU benefits
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement

Responsibilities
Intake and Assessment.: Perform comprehensive intake and assessment of the supportive service, clinical, emergency shelter and/or housing needs of homeless adults.
Service Plan: Develop appropriate service plans in conjunction with clients for the delivery of essential services
Care Coordination: Work collaboratively with HOAP multi-disciplinary team to coordinate the delivery of appropriate clinical and other support services. Participate in collaborative case conferences regarding service planning for homeless adults.
Referrals: Work collaboratively with HOAP multi-disciplinary team to coordinate the delivery of appropriate clinical and other support services. Make referrals and assist clients with applications for subsidized (Worcester Housing Authority) housing, sober housing or other housing resources.
Benefits and Entitlements: Assist clients with obtaining various entitlements and benefits (i.e., SSI, EAEDC, MassHealth).
Transportation: Provide transportation assistance to homeless individuals as needed.
Supervision and Training: Attend relevant case management training activities as designated, to the daily operations of the program. Attend all new staff training and ongoing supervision to program staff.
Meeting: Participate in collaborative case conferences regarding service planning for homeless adults. Regularly attend weekly HOAP Staff meetings, clinical team, supervision and all other required program meetings.
Other Duties: Regularly attend weekly HOAP Staff meetings, clinical team, supervision and all other required program meetings. Identify gaps in homeless services and provide data for the purpose of client advocacy. Prepare and maintain confidential client documentation, service records, staff activity logs (SALS) and preparation of statistical reports.
Perform other related job duties as required.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Qualifications
Grade 6: Requires a Bachelor’s degree; preferably in the field of psychology or human services

Knowledge of homelessness and related issues, familiarity with community resources and entitlements (i.e., substance abuse, mental health).
Substance Abuse/Mental Health experience helpful.
Timely and accurate documentation skills.
Current valid US-issued driver’s license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle and travel between work sites
Must be able to Pass a CORI background check

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.