- Data Management
- Performance Tuning
- Software Development
Manages, configures and maintains the AppDynamics APM tool on Linux platform, with high availability and self-monitoring scripts.
Responsible for Applications’ BTs (Business Transactions) refinement in AppD, set up health rules and fine tune monitoring in AppD.
Setup EUM (End User Monitoring) component of AppD for applications.
Manages, configures and maintains the Nagios tool.
Responsible for researching, developing and implementing systems monitoring methods and procedures to improve detection and avoidance of issues in production.
Provides support to all significant production issues. Activities may include gathering information from a wide variety of sources across all platforms to analyze for correlations, identifying specific performance causes, recommending a variety of possible solutions to remedy issue and issue reports with key findings and next steps.
Manages, configures and maintains the BSM suite of software tools, BPM, vuGen, RUM, SiteScope, uCMDB, and HP Diagnostics.
Specific Required Skills:
5-8 years strong IT experience and good working knowledge of a variety of technology platforms in a distributed environment including: Microsoft systems (e.g. Windows 2012 and 2016 Server, Active Directory, Exchange, SharePoint), Linux/Unix, VMWare, SQL Server, database architectures, TCP/IP, VPNs, Mainframe, LAN/WAN technologies and architectures
A minimum of 5 years hands-on experience installing, integrating, managing and maintaining monitoring tools like AppDynamics, z/APM, Nagios, Micro Focus (old HP) Business Service Management (BSM), Business Process Monitor (BPM) and Real User Monitor (RUM) tool administration and support.
Experience writing VuGen, shell, perl, WMI or VBS scripts
Experience with SSL certs, encryption methods on Linux
Experience in developing and implementing systems monitoring and alerting strategies in diverse, large-scale environments
Experience developing and documenting processes, procedures, and policies for tool usage and integration
Author tool maintenance and training documentation as well as support requests for training on tool usage
Knowledge and experience with configuring alerts, dashboards and ad-hoc reports
Strong understanding of service level management (SLAs, SLRs, etc..)
Determine and document tool backup and recovery procedures
Experience with data management tools and databases (e.g., DB2, SQL -familiarity desired)
Experience with WebSphere administration is desired.
Experience in systems and Java applications performance tuning and optimization
Understanding and experience with both waterfall and agile Software Development Life Cycles (SDLC)
Bachelor of Science in Computer Science or related field (i.e., Engineering, Applied Science, Math, etc.) or equivalent experience.