House Manager - Adult Foster Home (QMHA)

Luke-Dorf - Hillsboro, OR (30+ days ago)3.3

Luke-Dorf is hiring!

We are looking for passionate people who are looking to make a difference and make a positive impact in the lives of the clients we serve.

Who We Are:

Luke-Dorf, Inc. is a private, non-profit community mental health agency that provides services for individuals with psychiatric disabilities. Luke-Dorf, Inc. is a licensed provider of mental health and alcohol and drug treatment services in both Washington and Multnomah Counties. Our network of supportive programs is designed to maximize each individual's self-determination, independence and stability. With a focus on Recovery and Community Integration, we are committed to individualized, strength-based treatment, utilizing a variety of evidence-based practices and innovative models.


The Noble House Manager is responsible for management of day-to-day Noble House operations, which includes management and primary caregiver responsibilities to four Adult Foster Home units and two room and board units. This position provides adults with severe mental illness supportive care as described in the Adult Foster Care Oregon Administrative rules. The Noble House Manager ensures adequate staffing at the home at all times when they are not present and directly supervises all substitute residential caregivers and provides feedback of their performance on a consistent basis. The Noble House Manager is responsible for promoting a social model of care with respect to each resident’s individuality, independence, dignity, choice and privacy and ensures that substitute caregivers provide the same social model of care.


General Facility Management and Caregiver tasks

  • Understands Oregon Administrative rules regarding Home and Community Based mental health services, which guarantee residents a maximum level of freedom and personal rights and assists them to follow a person-centered care plan.
  • Coordinates all resident referrals for AFH and Room and Board beds with Washington County Mental Health Residential Services Coordinator
  • Works actively with Property Management to ensure tenants of room and board units are meeting their lease requirements
  • Creates all residential care plans for every AFH resident and understands how to meet the needs and preferences of each resident
  • Actively coordinates with clinical teams providing services to residents from multiple community mental health providers
  • Assists residents with activities of daily living skills such as keeping appointments, completing household tasks, managing personal hygiene, eating, and mobility.
  • Provides medication administration, effectively manages and uses the medication administration record (MAR), and is delegated as needed to provide nursing tasks as needed
  • Oversees house safety (fire drills, security of house at night, resolving disputes among residents, etc.)
  • Responsible for seeing that the facility is kept clean, orderly, and safe at all times.
  • Ensures provision of healthy meals daily and kitchen clean up.
  • Proactively supports the agency-wide Healthy Eating and Active Lifestyle program through coordination with the Health Educator.
  • Prompts residents to participate in organized physical activity at least once per shift (day & swing) and encourages mindfulness around healthy eating habits.
  • Maintain the cleanliness of food storage areas, common areas and employee office area.
  • Complete contraband checks as allowed by resident and OARs.
  • At the end of each shift, reviews each individual resident’s eMAR to ensure all documentation is complete.
  • Encourages residents to learn medication names, dosages, functions, and side effects as appropriate.
  • Follow guidelines in the medication policy. Remains constantly alert to changes in medication and updates medication charts as needed.
  • Ensure that client rights are protected.
  • Assist in crisis intervention. Answers crisis calls and contacts appropriate treatment team members.
  • Escorts and supervises residents during community outings.
  • Documents all meaningful interactions with residents during each shift according to policy and Oregon Administrative Rules.
  • Document all critical incidents in a timely manner and notifying supervisor immediately of any critical incident.
  • Completes shift summary notes at end of each shift.
  • Adheres to all Luke-Dorf policies and procedures.
  • Adheres to the NASW Code of Ethics.
  • Complete other tasks as assigned by Facility Administrator, or Residential Program Manager.

Staff Supervision

  • Is responsible for facility staffing patterns and ensuring adequate shift coverage at all times.
  • Fields phone calls from staff after-hours in regards to medication questions, staffing, maintenance issues, etc.
  • Covers shifts on short notice as needed if adequate coverage is unavailable.
  • Conducts monthly Noble House meetings for all staff
  • Provides or coordinates all required annual trainings
  • Provides or coordinates supplemental training regarding crisis de-escalation, trauma informed care, client rights, and privacy concerns quarterly
  • Supervises staff work performance. Provides corrective action as needed.
  • Monitors staff interactions with tenants, employees and peers for professional and ethical appropriateness.
  • Completes annual staff evaluations.

Other General Expectations:

  • Attend and positively participate in required weekly and monthly meetings in coordination with Washington County Mental Health Exceptional Needs Care Coordinators
  • Ongoing development of management skills and competencies.
  • Follow all corporate policies, procedures, and protocols.
  • Comply with all Luke-Dorf, Inc. safety rules and regulations.
  • Follow through on all directives and instructions.
  • Maintain security of all corporate interests (security of keys, files, and facilities).
  • Must have a criminal records clearance through the State Mental Health Division prior to starting employment.
  • Must have a valid driver’s license and insurance
  • Regular in-service training on issues relevant to residential Adult Foster Home care to total not less than 8 hours a year.
  • Complete other tasks as assigned by supervisor.

Positions Reporting:

Residential Caregivers


  • Qualified Mental Health Associated (QMHA) credentials required
  • High School Diploma or equivalent required


  • Previous experience in a supervisory role strongly preferred.
  • Previous experience working in or managing a group home required.
  • Previous experience working in a residential home or facility serving individuals with complex mental health symptoms required.

Job Type: Full-time

Salary: $38,000.00 /year


  • caregiving: 1 year (Required)
  • computer literacy (email, Google Docs, etc): 1 year (Required)
  • working with clients with complex mental health symptoms: 1 year (Required)
  • managing a group home/shelter: 1 year (Required)


  • High school (Required)


  • QMHA (Required)