Full Job Description
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Responsible for the application ownership, development delivery, and support for value streams. Manages a team including hiring, directing, mentoring, and assigning work.
Manages software ownership and development from initial concept through continuous improvement.
Coaches and mentors team members. Supports individuals to achieve their individual development goals. Utilizes Agile and Lean practices to identify an solve systemic issues.
Utilizes tools to support data driven decision making. Identifies and removes blockers to enable the team to meet business goals.
Consults with management in the analysis of short and long range business requirements and recommends innovations.
Bachelors Information Technology
8+ Years Application Development Experience
2+ Years People Management Experience
Develop and coach talent to build high performing empowered teams with a SRE / DevOps mindset
Leads and drives teams with focus on quality engineering practices and principles to deliver highly available and reliable platforms that well monitored and observable.
Lead in the identification of process and application / infrastructure gaps, design and implementation of process improvements to increase operational reliability
Increase operational efficiency and promote stability through automation from a domain perspective
Design and drive monitoring, alerting, ticket reporting strategies in order to measure SLA, SLO, MTTI, MTTR. etc and align with management expectations to reduce/minimize prod downtime.
Develop Dashboards for alerting and monitoring to ensure application systems service reliability and availability
Operational Performance & Stability: Works with other members across platform engineering to ensure that the in-scope applications/platforms are meeting performance and stability requirements. This includes managing Major Incidents to Mitigation/Resolution.
Problem Management: Performs Post-Incident Reviews of all Major Incidents and determining Action Items required to avoid similar issues/minimize downtime for future Incidents.
Identify and apply Functional and Non-Functional Improvements: Acts as the Overall Operations representative for the supported platforms, planning and prioritizes sessions to ensure that Operational needs of assigned applications/platforms are addressed as needed. Holds quarterly Operational Performance Reviews with leadership.
Monitors and Metrics: Works with the engineering teams to ensure that assigned applications/platforms have the appropriate monitoring and metrics in place to appropriately measure performance and stability.
Ensures that applications/platforms are operationally ready for Production. This includes Annual Review of all SOPs/Knowledge Articles. Monitors review for any new Feature launch or other significant change that may impact monitoring.
Performs Monthly Capacity Analysis of applications/platforms. Creates and Maintains Operationally focused dashboards for leadership consumption
Understand, learn, partner with Infrastructure teams to pioneer new technologies related to SRE functionality for alerting, monitoring, and reporting
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law) . We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.