Activities Coordinator - San Bernardino

InnovAge - San Bernardino, CA2.8

The Activities Coordinator is responsible for the supervision of structured daylong activities for a group of elderly. The Coordinator’s plan and implement activities for groups, based on individual participant needs, interests, abilities, and strengths.

Essential Functions and Work Responsibilities

Functional Category: Activity Coordination

Estimated Percent of time Spent – 80%

Assists in the initial assessment of participants’ ability to manage particular group’s dynamics based on observation and evaluation.

Prepares goals and care plans for each participant in assigned group with input from multi-disciplinary team.

Assesses abilities and changing needs of participants and group activities accordingly.

Monitors participants’ physical and mental level of functioning, as well as the ability to maintain role in activities.

Establishes appropriate goals for each individual participant.

Assumes responsibility for safety needs of each participant within group.

Provides personal care to participants.

Responds to participants and caregivers with sensitivity and positive empathy.

Verbalizes, demonstrates and implements in daily room practice, an understanding of infection control in relation to hand washing techniques, disease prevention, food handling and disposal of soiled articles.

Refers back to team established plan of consistently implementing own role in participant care.

Clearly documents participant care.

Monitors and supervises work assignments for Assistant Activity Coordinators, Certified Nursing Assistants, Senior Companions, volunteers and students.

Functional Category: Administration

Estimated Percent of time Spent – 20%

Monitors assistant and volunteer staff’s ability to manage group interaction.

Participates in the development and implementation of Quality Assurance activities.

Maintains up-to-date knowledge relating to geriatric care and/or activities.

Job Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions



High School Diploma or GED

Licensure, Certification, Registration or Designation

Current Basic Cardiac Life Support (BCLS) card or the ability to obtain one upon employment is required

Work Experience and Qualifications

Minimum of two years experience in a care setting for the frail and cognitively impaired elderly



Bachelor’s degree in gerontology, recreation, social services, nursing, rehabilitation or related fields from an accredited college/university

Other Knowledge Skills and Abilities Required

Computer Skills

Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook.

Must be able to quickly learn specific software and new applications.

Mathematical/Financial Skills

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports.

Language Skills

Ability to read, analyze and interpret regulations and other documents.

Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.

Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.

Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.

Reasoning Ability

Ability to define problems, collects data, establish facts, and draw valid conclusions.

Other Skills and Abilities:
Able to establish and maintain cooperative and positive working relationships.

Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence.

Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.

Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.

InnovAge Service Standards Requirements


Safety- Maintains a safe work place. Reports all unsafe work conditions to supervisor and/or Safety & Loss Control Manager and works in conjunction with supervisor, Safety & Loss Control Manager, and staff to correct unsafe work conditions. Follows and enforces all safety policies.


Commitment – Commits to his/her job and to the success of the company. Continuously puts forth the effort to achieve goals and continuous quality improvement. Degree to which employee goes the extra step to ensure job/task completion. Takes initiative to offer ideas to improve processes or results.

Cooperativeness – Consistently supports management decisions as demonstrated by his/her actions. Demonstrates a “can do” attitude by responding positively to instructions. Follows instructions and works harmoniously with others to complete the job or task.

Attendance – Meets or exceeds punctuality and attendance expectations/requirements. Faithfully reports to work and conforms to scheduled work hours. When necessitated, follows call-in procedures and informs others of absences.


Customer Service - Embraces the organization's commitment to internal and external customer service and demonstrates a customer-centric approach when interacting with co-workers, participants, clients, and all other business contacts.

Confidentiality – Maintains confidentiality of employee, participant, and client data/information, and any other sensitive organization information as appropriate.


Adherence to Company Policy – Follows and enforces guidelines as established by policies. Conforms to company and job standards and requirements. Shows respect for others. Acts in the best interests of the company at all times. Serves as an example for others. Conducts business in an ethical fashion.

Reliability – Completes responsibilities with minimal direct supervision. Follows through with assigned jobs and tasks all the way through completion. Puts forth the effort to achieve goals and objectives under varying circumstances.

Alignment with Company Goals & Objectives – Supports the organization’s mission, vision, and values and holding self-accountable for applying these principles daily and personally living them when working with co‑workers, participants, clients, and all other business contacts.


Quantity of Work / Productivity – Produces at a high volume. Always puts forth the effort to maximize productivity. Meets or exceeds established work deadlines. Engages in a productive work effort whenever possible. Meets goals and objectives.

Quality of Work – Produces work that is accurate and reliable. Accomplishes work quickly and efficiently. Works in a thorough and organized manner while minimizing down time. Results are consistently within acceptable quality standards.

Job Knowledge – Demonstrates a thorough understanding of his/her job processes and procedures. Integrates knowledge to efficiently accomplish job requirements. Efficiently uses resources (including staff and management) to obtain additional knowledge.

Communication – Exhibits good interpersonal skills. Develops and fosters professional relationships with co-workers, participants, clients, and vendors. Keeps others informed as directed by operational demands and need-to-know. Keeps self informed of announcement made via established company venues