Collections Representative

Miller & Milone, P.C. - Garden City, NY (30+ days ago)

Collector – Mid-size law firm in Garden City business district, great office environment, part of our Collections team.

Do you thrive off of deadlines? Are you constantly looking to exceed your previous collection goals? Our collectors have multiple perks for achieving their goals and are fearless in the face of a challenging account. If you’re a commission-driven Collector who is driven by metrics and incentives this may be your perfect opportunity!

The Company

Miller & Milone P.C. is a law firm that specializes in healthcare. Established in 1970, our Firm has grown steadily and we have diversified our service lines. We strive to maintain a positive, professional, and employee-oriented atmosphere.

The Position

The Collector maintains the debt recovery process by contacting responsible parties to make payment arrangements or determine settlements on behalf of our client hospitals. Some of the responsibilities include:

  • Make at least 85 collection calls a day
  • Arrange payments of outstanding balances
  • Set up payment plans for parties unable to repay their in full
  • Send correspondence regarding delinquent accounts
  • Manage an average of 1000 patient accounts per week
  • Work with the legal department on skip tracing, asset location, and garnishments
  • Refer claims for litigation within the various New York State Civil Courts
  • Create daily/weekly updates for management
  • Contact health insurance carriers

The Schedule

Monday through Thursday 12:00 p.m. until 8:00 p.m.

Friday 9:00 a.m. until 5:00 p.m.


  • Basic knowledge of Microsoft Excel
  • Motivated to exceed weekly and monthly quotas
  • Ability to effectively communicate with debtors and facilities
  • Medical Billing & Coding experience preferred
  • Strong organization skills and process-oriented
  • Must be reliable, able to work independently, and customer-oriented
  • Must pass drug and criminal background checks

Why work at Miller & Milone?

  • Competitive Benefits, Paid Time Off, 401(k) Savings Plan, and Flexible Spending and Dependent Care Accounts
  • Chance to earn commission on top of base salary!
  • Ongoing training and staff development
  • Summer hours every Friday from June through August
  • Regular employee engagement and team building activities
  • Corporate discounts on MS Office Suite, movie and theater tickets, travel, hotels, and gym memberships!
  • Free on-site wellness activities, Book & Movie Club, and more!

Job Type: Full-time