Full Job Description
Note: By applying to this position your application is automatically submitted to the following locations: Redwood City, CA, USA; Ann Arbor, MI, USA
Bachelor's degree or equivalent practical experience.
1 year of experience in advertising, sales, marketing, consulting, or media.
Ability to speak and write in English fluently and idiomatically.
Experience or interest in sales, customer support, account management, marketing or consulting.
Experience with managing digital advertising campaigns.
Ability to successfully manage a sales portfolio, work towards assigned quotas, and employ sales techniques, including effective questioning and objection handling.
Demonstrated ability to multi-task and manage multiple projects at a time while maintaining effective attention to detail.
Excellent written and verbal communication skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As the Google Customer Solutions (GCS) Agency Scaled Account Strategist, you will work with our Agency partners to drive customer success, long term business growth sustainability and growth at scale. You will develop relationships with Account Managers at our Agency partners, provide them with insightful product adoption recommendations, and identify opportunities. You will also collaborate with our GCS Agency team members to deliver a consistent and outstanding sales experience to our agency partners.
Google Customer Solutions sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer. We are dedicated to developing this expanding business in more than 40 languages globally and leveraging Google’s advertising solutions to make them successful online. In a scalable way, we are responsible for growing GCS Sales advertising growth by educating, solution selling and consulting with agencies directly. GCS Sales team members are extremely proactive, motivated, team-oriented and enthusiastic about our fast-paced environment.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Deliver against assigned quota consistently, while prioritizing and delivering outstanding customer experience to Google's advertisers.
Implement creative ways to improve our Agency relationships, tailor and share performance-enhancing suggestions, and promote other Google products.
Communicate with Agencies proactively, via phone and email.
Provide strategic advice and help Agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role.
Grow agency business via driving scaled product adoption and growth.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.