Inside Sales Representative / Product Specialist

Handi Ramp - Kenosha, WI (30+ days ago)

Handi Ramp, founded in 1958, is the oldest manufacturer of metal ramps systems in the United States. We specialize in products within the wheelchair accessibility, material handling and non slip floor safety arenas, but love the challenge of creating solutions for any need. Our national sales team works closely with customers to create custom ramp solutions for a variety of industrial, commercial, institutional and residential markets. Successful sales members are able to develop solutions using a large array of off-the-shelf and custom products.

Handi Ramp is currently seeking an Inside Sales Representative for our Kenosha, WI location. This individual will be responsible for effectively managing tactical business activity on a daily basis. The Inside Sales Representative will reach business targets through excellent telephone sales and communication skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls and establishment of ongoing rapport with existing and potential customers. Some travel may be required to potential customers for site evaluation and measuring for custom products. Associates in this position will gain a sound understanding of our customers, products, processes and systems. When appropriate skills have been developed and modeled, selected accounts will be assigned for further development.

Job Responsibilities include:
Grow sales and profits using large array of off-the-shelf and custom products
Build strong knowledge of all aspects and features for Handi-Ramp’s products and pricing including marketing partners products
Develop, manage and grow accounts throughout United States, Mexico, and Canada
Make outbound calls to existing and potential customers via telephone and email to generate and close sales while also cross-selling and upselling products
Provide on-site assistance to potential customers in the greater Chicago area to assist selection of Handi-Ramp’s products. Site surveys may be conducted at homes, institutions, or businesses to determine a solution that will meet their needs.
Successfully perform outbound cold calls to generate qualified leads and exceed quotas
Prepare and submit formal quotes to potential customers that address their specific requirements including coordinating sketches/drawings to accurately portray the solution and provide production needed details for pricing and manufacturing.
Act as role model for co-workers and to lead by your actions. This includes support and implementation of Handi-Ramp’s basic Philosophies which include (but are not limited to):
  • Provide outstanding Customer Service.
  • Enhance and develop a “Customer is always right” attitude.
  • Treating all co-workers and customers with dignity and respect.
  • Presenting an image that will reflect positively on Handi-Ramp.
  • Responsible use of all company resources
  • Positive attitude
Maintain timely and accurate sales reports and call logs. Review weekly/monthly sales results and compare against sales goals established for the period.
Emphasize product/service features and benefits, quote prices and prepare quotes, sales orders and/or reports.
Enter new customer data and update changes to existing accounts in the corporate database.
Investigate, troubleshoot and resolve customer issues.

Skills and Requirements:
Must be highly motivated and positive individual
Exceptional listener with excellent time management, verbal communication and presentation skills.
Good problem-solving and math skills
Consistently meet or exceed sales quotas by generating and closing sales independently
High level of integrity and work ethic
Solid experience in opportunities qualification, pre-call planning, call control and account management
Bachelor’s degree and / or two+ years related experience in sales
Able to quickly build rapport over the phone with customers
Strong written and communication skills
Ability to identify and creatively solve customer’s problems
Self motivated, with high energy and an engaging level of enthusiasm
Some local travel required using your own transportation

Base salary plus commission. We offer a competitive benefit package including health insurance and 401(k).

Candidates are subject to reference checks, criminal background checks and post-offer drug testing