Peer Specialist / NYC Supported Transition and Recovery Team (NYCSTART), Bureau of Mental Health


Full-time$35,000 - $46,000 a year
The Bureau of Mental Health is responsible for mental health service delivery and planning for New York City residents with mental health needs. Through contracting directly with NYC service providers, the Bureau is responsible for procuring and overseeing over 700 treatment, rehabilitation, housing, case management, advocacy, and Assisted Outpatient Treatment programs with a total value of over $200 million. Bureau staff is responsible for managing the development, implementation, and oversight of ongoing and new contracted mental health programs.

The NYC Supported Transition and Recovery Team (NYC START) is a specialized program providing services to shorten the duration of untreated psychosis and improve linkage to care and community supports for New Yorkers experiencing a first episode of psychosis. The program collaborates with hospital treatment teams and discharge planners for optimal after care plans, assist with linkage to out-patient services and community supports, provides care coordination services in the community for three months following a hospital discharge, and works with community treatment providers, families and other supports to promote successful community engagement.

Reporting to the Clinical Supervisor, the Peer Specialist will:

  • Use his / her lived experience using mental health services to model recovery, provide hope, and assist individuals who are experiencing their first psychotic break with obtaining necessary services to continue their treatment and support their recovery.
  • Collaborate and interface with consumers, their families, and mental health providers to support engagement in services.
  • Assist consumers in seeking clarification about the treatment and recovery process.
  • Assess the quality and appropriateness of care planned and provided.
  • Work with consumers, their families, and hospital discharge and after care planning staff to provide information, offer support, identify appropriate referral options, and assist in linkage to care and other resources relevant to natural supports in their community.
  • Work collaboratively with other NYC START team members and perform other duties as assigned.
  • Participate in Bureau workgroups and special projects as needed.
Minimum Qual Requirements
1. An associate degree or 60 credits from an accredited college, including or supplemented by 12 credits in psychology, sociology, anthropology, or related disciplines including a course involving supervised field work in a community mental health or related setting, plus one year of full-time paid experience in mental health intake, counseling or therapy, or in teaching basic mental health skills to families of developmentally disabled or emotionally disturbed individuals, or in providing mental health educational or liaison services to agency, client and community; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of education or a recognized accrediting organization, and two years of full-time experience as described in "1" above; or
3. A satisfactory equivalent combination of education and experience. However, all candidates must possess a four-year high school diploma or its educational equivalent as described in "2" above, and must possess at least one year of full-time paid experience as described in "1" above.
Preferred Skills
  • Must possess strong, organization, and communication skills.
  • Demonstrate ability to work effectively with culturally diverse staff and populations, as well as honor contributions and strengths of all cultures.
  • Knowledge of recovery language and principles
  • Knowledge of consumer support and social networks
  • Ability to work effectively with others and resolve conflict
  • Knowledge of basic computer skills required.
  • Peer Specialist training or commensurate experience of at least two years in human service field.
  • High-School Diploma required, Bachelor’s Degree or higher preferred.
  • Bilingual preferred.
  • Familiarity with and ability to articulate and integrate elements of the Wellness Recovery Action Plan (WRAP) in recovery planning.
Additional Information

Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
  • A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
  • Proof of Education according to the education requirements of the civil service title.
  • Current Resume
  • Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.


The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements.

Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:
To Apply
Apply online with a cover letter to In the Job ID search bar, enter: job ID number # 389330.

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.