Office Assistant 3 -Support Services/ Central Document Services

State of Washington Dept. of Licensing - Olympia, WA3.4


Bring your experience sorting mail, filing, and helping customers to the Washington State Department of Licensing!

We are looking for a detail oriented and adaptable office professional to help with mail processing in our Central Document Services unit! This role is responsible for a variety of complex clerical projects related to sorting, identifying, and organizing bulk mail, scanning documents, and working with customers.

Our ideal candidate must be comfortable using Microsoft Office programs and have excellent organizational and problem solving skills. We want someone that is able to maintain confidentiality at all times for our customers.

The Department of Licensing values wellness and promotes a family-friendly culture where a healthy work life balance is supported. In addition to our state's excellent benefits package, we offer an outstanding tuition assistance program!

Please Note:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily prevent employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Required Qualifications:
Applicants who possess the following qualifications may be referred to the hiring manager:
One year of experience using Microsoft Word, Excel, and Outlook.
One year of experience filing paper and electronic documents.

Preferred Qualifications
Applicants who also possess the following may receive additional consideration by the hiring manager:
One year of experience working in an office environment.
Six months of experience with bulk mail processing.
Knowledge of programs such as DRIVES and Kofax.
Able to perform data entry.

Working Conditions:
Occasional travel in the local Olympia area.
Work in an office setting where exposure to chemicals, and dust are common.
Move up to 70lbs with repetition, with or without the use of reasonable accommodation (carts, dollies, etc. are available to assist with transportation).

Why work at DOL?
We impact more citizens directly than any other state agency and have a strong mission, vision, values, goals and agency culture. We are focused on our commitment to great service, advancing public safety and consumer protection through licensing, regulation and education and collecting revenue that supports our state's transportation system. We are a diverse organization that values integrity, inclusion, respect, results and service excellence. And we have a positive agency culture where employees are engaged, empowered, and appreciated. Find out what our own employees have to say about DOL's Culture and Diversity!

We also value wellness and promote a family-friendly culture where a healthy work life balance is supported. And, in addition to our State's excellent benefits package, we offer an outstanding tuition assistance program!

Union Inclusion
This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE). For membership questions, contact the local Union Representative.

How to Apply
To be considered for this position, complete the three required steps below. Only applicants who demonstrate they are able to follow directions and submit a complete application packet will be considered. This includes attaching all required documents. Incomplete applications will not be considered.

Step 1: Select the large Apply button at the top of this job announcement. If you haven't already done so, you will need to create an applicant profile.
Step 2: Ensure the work history section of your applicant profile is current and thorough, clearly stating any and all qualifications you possess related to this specific position, as well as your current salary information.
Step 3: Upload and attach your letter of interest specific to this position and your current resume. Your materials must also include three professional references with name, title, and current contact information. References may be listed in your applicant profile, included on your resume, or uploaded as a separate attachment. Additional references are accepted.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

If you have any questions or need assistance completing the application process, contact the recruiter listed below prior to this job post closing AND before you submit your application.

Veteran's Preference Notice
To take advantage of veteran's preference, please do the following:

Email a copy of your DD214 (Member 4 copy), NGB 22 or USDVA signed verification of service letter to
Use a subject line of "VET for ASD OA3 18-262"
Include your name as it appears on your application in

The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to six months.

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.

Contact Us
For inquiries about this position, please contact at 360.902.4061 or email Please use a subject line that includes "ASD OA3 18-262".