Receptionist/Administrative Assistant

FlyGuys Haircuts - Twin Falls, ID

Full-time
FlyGuys Haircuts is now hiring a Receptionist / Administrative Assistant for our corporate office.

About FlyGuys Haircuts

FlyGuys Haircuts is a men’s hair salon offering haircuts on both a walk-in and recurring membership basis. FlyGuys Haircuts currently operates two salons – located in Twin Falls and Idaho Falls – and is aggressively seeking to expand into additional locations.

Position Overview

The Receptionist / Administrative Assistant is responsible for supporting the senior management team in its efforts to ensure that each salon upholds the standards and reputation of the FlyGuys brand and consistently delights our customers. Responsibilities include:

Receptionist. Answering phones, booking salon appointments, taking messages, and answering customer questions in a cheerful and welcoming manner.
Customer Service. Resolving membership account and app issues. Reviewing and responding to customer concerns and feedback.
Office Tasks. Preparing financial and operational reports for senior management. Organizing and maintaining files and databases in a confidential manner. Assisting senior management in the implementation of marketing campaigns and sales efforts. Data entry.

Basic Qualifications:
Bachelor's degree or an Associate’s degree with 2-3 years of clerical, secretarial or office experience.
Excellent communication (both verbal and written), interpersonal and rapport-building skills.
Must be self-motivated and customer-service oriented.
Must demonstrate appropriate attention to detail, organizational and project management skills.
Must be able to effectively allocate resources and time. Must be able to prioritize tasks and work well under pressure.
PC proficiency in such applications as Outlook, Word and Excel.