The Assistant General Manager (AGM) is a preparatory role to GM and parallels the GM’s leadership presence. The AGM is a transformative leader, who serves as the key strategic partner to the General Manager on all facets of the operation of their store. This individual is responsible for the development of a subset of selling leadership while indirectly leading all frontline leadership toward common goals. Ultimately, the AGM is a generalist, with broad oversight, who perseveres to ensure accomplishment of the day-to-day store operations, including total sales results, profit improvement, merchandise execution, and colleague care. The AGM sets the standard for an outstanding customer shopping experience and drives the engagement of our total store workforce.
The AGM demonstrates the high-level capability and broad scale capacity to devise collaborative long term strategic plans and execute those plans urgently and thoughtfully. The AGM will leverage and influence central partners, trade area leaders and store-line leadership team to support the development and execution of these plans.
The AGM will, at the GM’s discretion, lead specific individuals and priorities in the store as required for the AGM’s development and the store’s operation.