Full Job Description
Works with the Bob Evans Sales Customer Service department planning ‘less than truckload’ (LTL) and ‘full truckload’ (FTL) shipments to BEF Foods and Bob Evans Transportation customers.
Leverages multiple systems to input and interpret fronthaul and backhaul shipment attributes.
Optimizes shipment plans by taking into account appointment schedules, driver hours of service, freight mix, equipment constraints, etc.
Finds and secures backhaul freight from shippers. Freight may originate at a BEF facility or at another shipper’s warehouse.
Negotiates freight rates and service requirements with brokers on virtually all appointments for pickup/delivery.
Schedules the pickup and delivery appointments for BEF customer shipments.
Schedules the pickup and delivery of backhauls with brokers, shippers, and receivers.
Communicates pickup and delivery schedules with drivers.
Initiates the Over, Short, and Damaged (OS&D) claim process for delivery discrepancies.
Communicates freight billing to Bob Evans Transportation’s office support team.
Coordinates solutions with drivers, shippers, and brokers when problems arise such as missing loads, missed pickups, missed deliveries, etc.
Cross-train into other areas such as driver logs, trip reports, fuel tax reports, and state travel registrations.
All other duties as assigned.
Excellent oral and written communication skills
Excellent negotiation skills
Strong interpersonal skills
Good computer skills, specifically knowledge of TMS software, preferably Oracle, Microsoft Office and mileage software
Skills in operation and use of a calculator, phone, and fax
Base knowledge of DOT regulations preferred
High School Diploma or equivalent
3-5 years job-related work experience required
Prior experience with managing refrigerated freight preferred
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; climb or balance; and taste or smell.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)