Full Job Description
We’re looking for individuals who are team players, able to learn quickly, leverage a wide variety of technology, work independently and follow through on commitments. This is an ongoing internship with no set end date and is the perfect job for individuals who want to develop new skills and gain real world work experience that will support future job opportunities.
Our Client Services staff is accountable for facilitating positive interaction with American Century’s internal and external customers and for providing quality transactional and service excellence in every situation. You will interpret and complete a variety of investor requests including account establishment, financial and non-financial transactions, problem solving and research.
Utilize problem solving skills to perform research into investor related issues and make good business decisions. Communicate with shareholder directly or through American Century Service teams.
Remain current on policies, procedures, and system enhancements relative to assigned functions.
Work cohesively and proactively as a member of an Client Services team and Direct Sales and Services department. Provide support to other areas, as business needs dictate.
Continuous year-round employment opportunity
18 hours per weekend (Saturday through Monday)
Compensation and Benefits
The rate of pay associated with this position is $16.00 per hour.
In addition, you are eligible for:
An annual incentive opportunity up to 5% of your base salary earned during the calendar year. Annual incentives are paid in February following the year in which they are earned.
Participation in the American Century Retirement Plan.
Tuition Reimbursement up to $2,625 per calendar year for courses in a field related to current or future opportunities at American Century Investments.
Exposure to training and development to prepare you for the next step in your career.
Participation in the internal job posting process after you have completed 1,000 hours of service in the program
EOE Policy Statement
: American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.