Director of Business Office Operations

Aventine Hill Communities- The Phoenix at Delray - Delray Beach, FL


About Aventine Hill Communities (AHC)

We Care, We Engage, We Deliver!
At AHC we create an environment where positivity rules and solution makers thrive. Our commitment to high-quality service and outcomes create dynamic communities. We are a leading provider of high quality senior living management services focused in the Southeastern United States.

Director of Business Office Operations- The Phoenix at Delray

The AHC Team is looking to add a dynamic and motivated Director of Business Office Operations for our high-end, luxurious Independent Living community, The Phoenix at Delray.

Job Description:

The Business Office Director oversees the Accounting and Human Resources functions under the direction of the Executive Director. Handles areas such as new hire orientation, benefits administration, payroll administration, accounts payable, billing & account collections. Maintains files and handles general accounting duties. Provides back up coverage to the Concierge. Supervises Concierge staff.

Job Functions:

Essential Functions:

  • Maintains basic knowledge of computer software and internet applications.
  • Maintains resident, business office and personnel files.
  • Performs Human Resources function by conducting new hire orientation and administering benefits.
  • Assists in answering resident billing issues.
  • Ensures that move-in deposits and rents are deposited in a timely manner.
  • Sends monthly delinquent notices and follows collection guidelines.
  • Processes resident lease renewal letters.
  • Ensures that payroll is accurately prepared and reported to the corporate office at the time designated.
  • Ensures that accounts payable procedures are processed timely and accurately.
  • Ensures that all proprietary, financial, and resident information is kept confidential.
  • Monitors and records credit card use, receipts and reconciling for payment.
  • Processes/files workers compensation claims.
  • Respects and maintains confidentiality of the office, its records and restricted information.
  • Understands role in the safety and disaster plan.
  • Strong attention to detail and organizational skills required.
  • Provides oversight, direction, coaching and support to Concierge staff

Non-Essential Functions:

  • Participates in the Manager On-Duty program.
  • Attends various community events.
  • Attends all required training, in-service, and staff meetings.
  • Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
  • Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
  • Adheres to all policies and procedures of Aventine Hills Communities.
  • Performs other duties as assigned.


An Associate’s Degree (A. A.) or equivalent from two-year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience. Ability to understand and utilize computers, software and technology for job functions. This position also requires a CAM (Community Association Manager) license. Candidate must obtain license within first 90 days of employment.

AHC is an EOE-(Equal Opportunity Employer) and drug-free workplace.

AHC offers a number of benefits to full-time associates including, but not limited to: medical, dental, vision, disability, life, paid time off, educational reimbursement.

Job Type: Full-time


  • Accounting: 2 years (Preferred)


  • Associate (Preferred)


  • Community Association Manager (CAM) (Preferred)