- Content Strategy
- Information Architecture
- Design Thinking
- Adobe Creative Suite
- Dental Insurance
- Health Insurance
- Paid Time Off
- 401(k) Matching
CapTech is a team of master builders, creators, and problem solvers who help clients grow efficient, successful businesses. We unite diverse skills and perspectives to transform how data, systems, and ingenuity enable each client to advance what’s possible in a changing world.
As perceptive partners, our U.S-based consultants find inspiration in the unknown and enjoy getting our hands dirty solving our clients’ myriad of challenges. Across industries and business goals, we fuse technical depth and analytical prowess with creative savvy to move clients forward. This drive helps each organization use technology, management, and insight to turn ideas into action. Together, we create outcomes that exceed the expected — which is one of the reasons we’ve been on the Inc. 500/5000 list for over a decade.
As the digital experience arm of a fast-growing and innovative technology consulting firm, we fuse insights, creativity, and technology to design and produce brand experiences that engage customers, generate business value, and enhance brand loyalty. The digital experiences we create not only win awards, they drive measurable value for our clients and deliver meaningful experiences for their customers and their lives. We are a group of user researchers, product designers, content strategists, experience architects, UI designers, and creative technologists who appreciate craft beer, drink too much caffeine, debate the virtues of cats vs. dogs, have divergent tastes in music, and are united by a passion for designing brand experiences that people actually want to use.
As a creative leader of the CX group, you will help influence user behavior and enhance brand-customer relationships by guiding the creation of elegant, innovative digital products and services. Your colleagues and clients look to you to provide the vision they need to solve their most pressing business challenges. People see you as a strategic thinker, but also a skilled practitioner when the work demands it. You bring exceptional creative insight and drive, delivering projects from insight through implementation, in partnership with the multi-discipline teams and the client. You lead, but as important, you listen.
You seek the best ideas, regardless of source, and deliver persuasive client presentations with confidence, but as a servant leader, you check your ego at the door. You are comfortable with enterprise-scale challenges, inspiring and motivating teams of designers and researchers to produce engaging, multi-channel digital solutions. You are not satisfied with “good enough” design decisions. You have your own style and personality; more importantly, you are committed to helping brands uncover, enhance, and express their own. Above all, you understand that your job is not just to make the client happy, it is to make them successful.
Although most of your work will be client-focused, you will also mentor and coach more junior talent. Your expert knowledge of human-centered design principles and methods will guide the creative direction of projects, while helping teams avoid pitfalls and navigate rapids. You advocate for the value of CX strategy, experience design, content strategy, and human-centered design both among your colleagues and with our clients, helping to win new business and deepen relationships with existing clients. Your management and leadership skills will help nurture future design leaders and expand our practice.
Please include a link to sample work with your application in order to be considered, and be prepared to explain your process and rationale behind the work.
4-year degree in a design-related discipline and 8-10 years of digital agency or design consulting experience.
Demonstrated ability to juggle multiple projects accounts simultaneously, while successfully delivering against scope and budget. (Typical projects would be $250K+ for design work only or $1.25M+ for design & build.)
Natural leader, who exudes creativity, professionalism, and maturity in all aspects of team and client relationship-building.
Ability to give insightful and constructive feedback on the design of the experience, including interactions, information architecture, content, layout, aesthetics, and overall alignment with goals and brand.
Excellence in thought leadership, presentation, and communication skills, both internally to team members and externally to clients and stakeholders.
Thought leadership as demonstrated by a distinct voice and the ability to contribute to the strategic development of an assignment, to develop creative ideas, and the ability to promote innovative customer-centric digital experiences.
Fluency in multiple domains of user-centered experience design including participatory design, brand and product strategy, information architecture, interaction and interface design, user research, content strategy, optimization, and customer insight.
Understanding best practices in the digital landscape, including (but not limited to) experience working in agile environments, design thinking, responsive web design, enterprise product design, and more.
Expert knowledge of tools, including Sketch, InVision, Adobe Creative Suite, and other design and prototyping tools.
A desire to coach and mentor junior visual and interaction designers.
Excellent portfolio of work that demonstrates expertise across digital solutions from web-based, to mobile, to wearables or other digitally enabled devices.
Proven ability and experience in leading and managing a group of cross-disciplinary teams and excellent client relationship management skills, but you maintain a willingness to roll up your sleeves and execute the design, when needed.
Willingness to travel on an occasional basis. Experience estimating, planning, and leading complex design experience projects
We offer challenging and impactful jobs with professional career paths. All CapTechers can keep their hands-on technology no matter what position they hold. Our employees find their work exciting and rewarding in a culture filled with opportunities to have fun along the way.
At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:
Competitive salary with performance-based bonus opportunities
Single and Family Health Insurance plans, including Dental coverage
Short-Term and Long-Term disability
Competitive Paid Time Off
Training and Certification opportunities eligible for expense reimbursement
Team building and social activities
Mentor program to help you develop your career
CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace.
Candidates must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements). At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.
CapTech is a Drug-Free work place.
Candidates must have the ability to work at CapTech’s client locations.
All positions include the possibility of travel.
CapTech has not contracted/does not contract with any outside vendors in its recruitment process. If you are interested in this position, please apply to CapTech directly.